Contact Us

Student Financial Services

Our department includes Financial Aid, Student Accounts and Student Employment. In order to do our part to prevent the spread of COVID-19, SFS staff will be working both on-campus and remotely. Even though not all of us are on campus, we are proud to provide a high level of service to support students and their families. Most of our services can be provided via email, Zoom, or phone and encourage you to engage with us via these methods whenever possible. If you need to see us in person, we kindly request you schedule an appointment.             

The office is open for general questions Monday, Tuesday, Thursday, and Friday from 8 am – 5pm and Wednesday from 9:30 am – 5pm.

Schedule an appointment to speak with a representative from Financial Aid, Student Accounts, or Student Employment  via phone or Zoom  or via walk-in: Make an Appointment

General Information:

Campus Location: Crosby Center, 001

Student Financial Services Dean: Jim White 

Financial Aid Office

Direct: (509) 313-6582

Text: (509) 553-0975

Toll Free: (800) 793-1716

Fax: (509) 313-5816

Financial aid staff and counselors are also available for walk-in visits M, T, Th, & F from 8:30 am to 4:30 pm and Wednesdays from 9:30 am to 4:30 pm.

General Information 

Cole Fairbairn

Office Coordinator Helen Van Blaricom
Director of Operations Sarah Everitt 
Assistant Directors Sharon Griffith
Kelly Wentz
Emily Wirth 

Financial Aid Counselors 

Sharon Griffith
Sara Updike
Kelly Wentz
Emily Wirth
Katrina Rambo
Nodia Rogers
Nevanna Pool
Theresa Foster
Maggie Pacini


Student Loans In Repayment 

Phone: (509) 313-6582 or (800) 793-1716

Financial Aid Counselor Nodia Rogers
Associate Director,
Student Loan Programs 
Louisa Diana 

Student Accounts Office 

Phone: (509) 313-6812

General Information  Mateo Acosta Loza
Third Party Billing  Josi Carley
Assistant Director, Payment Plans for Online Graduate Students & Main Campus  Teresa Beratto 
Off-Campus Billing  Mary Beth Charleboix 
Study Abroad Billing,
Samantha Scott

Student Employment Office

Phone: (509) 313-6582 or (800) 793-1716
Off-Campus Work Study  Katrina Rambo 
On-Campus Employment  Kelly Wentz