Housing & Dining

Housing and Residence Life is committed to providing as much information as possible for our students during this period. We have received several requests for information regarding what will happen to personal belongings for students unable to return to campus. A process for returning or storing student belongings has not been determined but is under development at the administrative level of the university. We anticipate that we will have a process in place on or before April 13^th. Should you have essential items (textbooks, course material, computers, medical devices) that need to be packed and shipped, we are committed to doing so. Please note, federal law prevents us from mailing prescription drugs. To receive such items, please fill out the Essential Items form on the Zagliving portal. Please note, non-essential items will not be shipped at this time. Additionally, we will not donate or throw out belongings before exhausting all attempts to connect with students.

Once a process has been determined regarding non-essential property, we will communicate that plan. We appreciate your patience in this time of significant challenge.

All on-campus residence are closing.  Specifically:

• Alliance
• Burch
• Catherine/Monica
• Chardin
• Corkery
• Coughlin
• Crimont
• Cushing
• DeSmet
• Dillon
• Dooley
• Dussault
• Goller
• Kennedy
• Lincoln
• Madonna
• Marian
• Roncalli
• Sharp Apartment
• Sharp House
• Twohy

Questions for residents in university-owned off-campus apartments and houses are addressed at the conclusion of the FAQ.

 You can move out of your room at any time between now and March 27th at 5:00 p.m. without prior arrangement. After 5:00 p.m. on March 27th, your access will be allowed after submission of the Check-Out Information Form on ZagLiving. The deadline for you to remove all of your belongings is April 13, 2020.

If circumstances make returning to move out of your room by April 13th an impossibility, please contact the Housing Office at (509) 313-4103, between 8:00 a.m. and 5:00 p.m., secure your belongings and check out of your room.

An Express check out envelope was provided underneath your unit door. There may be multiple envelopes – one for you and another for your roommate, suitemates or apartment mates. If you don’t find an express checkout envelope, please contact the Housing and Residence Life Office, 509-313-4103, housing@gonzaga.edu.

Please complete the information on the envelope and place your keys inside. After completely moving out, please place the envelope in the blue drop box on the south side of Crosby (outside the building). This drop box will be checked daily.

Please mail your keys back to the Housing and Residence Life office (include your name) by April 13, 2020:

Housing and Residence Life

502 E Boone Ave.

Spokane, WA 99258-2515

To reduce the possible exposure of the virus to others, you should remove all of your belongings and place your trash in the dumpster outside. If you have items to donate to veterans, please take them to the collection sites in the McCarthy Parking Lot, DeSmet Circle and Tilford Parking Lot. Our partners with the Army National Guard will be on site between 8:00 a.m. and 5:00 p.m. on Thursday, March 19th through Saturday, March 21st to take your donations. We would appreciate it if you do your best to clean your space with the supplies on hand.

Yes, we have compiled a list of storage facilities. You can find them here.

Yes. Boxes will be made available as needed.

If circumstances make returning to move out of your room by April 13th an impossibility, please contact the Housing Office at (509) 313-4103, between 8:00 a.m. and 5:00 p.m., Monday through Friday, and we will work with you on making special arrangements to secure your belongings and check out of your room.

In order to reduce social density and promote social distancing, we strongly recommend students return to their permanent residence. We recognize that for a few students returning to your permanent address may not be possible due to extenuating circumstances.

International students, housing-insecure students, and those who for any reason cannot leave campus may apply to remain in the residence halls, and these requests will be handled on a case-by-case basis. Students who are approved to remain must agree to abide by a more restrictive set of standards for personal conduct, including behaviors intended to reduce the risk of viral transmission, and in certain cases, may be relocated to another room on campus. Students who seek permission to remain on campus and who fall into one of the above categories must submit a Request to Stay form on ZagLiving as soon as possible, but no later than Monday, March 23rd at 12:00 p.m. Noon (PDT). Students requesting an exception will be informed of a decision no later than Wednesday, March 25th.

If you have a computer, textbooks, or class materials in your room that you need immediately for your classes, please contact the Housing Office. We will make arrangements as soon as we are able to ship these to you. Additionally, if you have medicine in your room that you need, please let us know.

At this time, Sodexo Zag Dining plans to continue to provide "grab and go" meal service from the COG for breakfast, lunch and dinner, and currently plans to have both Starbucks and The Marketplace remain open. This is subject to change based on health district directives. If you have question about what meals are offered and dietary restrictions, please contact Sodexo (509) 313-6934.

We expect you to treat the situation in which we all find ourselves with regard to COVID-19 seriously. We will have a ‘no tolerance’ policy for conduct that is in violation of our expectations, which can be found here.

Yes. This applies to apartments as well as our houses. If you elect to stay, you may remain until the end of your lease term. If, however, you choose to vacate, your rent will be pro-rated and an appropriate refund will be issued. It may be the case that in certain houses, some residents may choose to stay while others choose to vacate. In this situation, students choosing to stay will not be required to pay increased rent.

We will calculate a credit to your student account for room and meal plan charges on a pro-rata basis for the remainder of the Spring semester. If a refund is calculated, such amounts will be paid no later than April 10th. If the payor is not the student or parent, such as payments made by a third-party grantor for an outside scholarship, calculated refunds owed will be issued to the third-party grantor.

Any students that are making payments to the University under a payment plan will receive an update on any amounts owed after application of housing and meal plan credits. If you have additional questions please contact Student Accounts at (509) 313-6812. We appreciate your patience as we undertake the work of calculating and processing refunds.