Contact Student Accounts

Welcome to Gonzaga's Office of Student Accounts!  We are dedicated to helping students and families in the pursuit of their educational goals by providing excellent service in a professional, individualized manner.  We have an experienced well-staffed office eager to help. Please do not hesitate to contact us if you have any questions.

Do you have questions? Our experts are available here to help.

Contact Us

Email: studentaccounts@gonzaga.edu
Phone: (509) 313-6812
Toll Free: (800) 440-5392
Text: (509) 485-8830 (please include your student ID # in your text message)
Fax: (509) 313-6399

Mailing Address
Gonzaga University
Student Accounts Office
502 E. Boone Ave.
Spokane, WA 99258-0082

The Office of Student Accounts is located in the Crosby Center, Suite 001.  

We are open Monday, Tuesday, Thursday and Friday from 8:00 am to 5:00 pm and Wednesdays from 9:30 am to 5:00 pm.  
The cashier processes payments and scholarship checks.  Cashier Hours are Monday, Tuesday, Thursday and Friday from 9:00 am to 4:00 pm and Wednesday from 9:30 am to 4:00 pm.


Our Staff

 
Samantha Scott Director of the Office of Student Accounts 

Samantha Scott
Director
Phone (509) 313-6392
Email scotts@gonzaga.edu 

  • Processes 1098-T Tuition Statements.
  • Oversees complete withdrawals from the University accounts.
  • Oversees Full-Ride Athlete accounts.
  • Oversees Study Abroad accounts.

  

Teresa Beratto
Assistant Director
Phone (509) 313-6840
Email beratto@gonzaga.edu 

  • Oversees installment plan and payment arrangements for virtual campus and main campus students.
  • Handles third party billing.
  • Provides account maintenance for ESL program, religious agencies and employer-paid accounts (Boeing, Verizon, etc.).

Josi Carley Technical Analyst 

Josi Carley
Technical Analyst
Phone (509) 313-6816
Email carley@gonzaga.edu 

  • Provides account maintenance for Military and Governmental agencies.
  • Assists with third party billing.
  • Serves as a liaison and provides support for Transact Payments (formerly known as CASHnet).

  

Mary Beth Charleboix
Phone (509) 313-6817
Email charleboix@gonzaga.edu 

  • Processes Canadian Tax Forms (TL11A) - Tuition, Education, and Textbook Amount Certificates.
  • Handles collections of outstanding account balances of former students.
  • Processes employee tuition waivers and discounts.
  • Processes Diocesan discounts.
  • Assists with Graduate School of Education Cohort program accounts.

Amber Connelly Financial Services Coordinator 

Amber Connelly
Financial Services Coordinator
Phone (509) 313-6391
Email connelly@gonzaga.edu 

  • Assists with general questions and inquiries.
  • Assists with payment plan arrangements.

Mateo Acosta Loza Program Assistant Office of Student Accounts 

Mateo Acosta Loza
Program Assistant III
Phone (509) 313-6234
Email acostaloza@gonzaga.edu 

  • Assists with general questions and inquiries.
  • Processes check and transact payments. 
  • Assists with holds on accounts.

  

Megan Rice
Program Assistant III
Phone (509) 313-6814
Email ricem2@gonzaga.edu 

  • Assists with general questions and inquiries. 
  • Assists with third party billing.