Contact Student Accounts

Welcome to Gonzaga's Office of Student Accounts!  We are dedicated to helping students and families in the pursuit of their educational goals by providing excellent service in a professional, individualized manner.  We have an experienced well-staffed office eager to help. Please do not hesitate to contact us if you have any questions.

Do you have questions? Our experts are available here to help.

Contact Us

Phone: (509) 313-6812
Text: (509) 485-8830 (please include your student ID # in your text message)
Fax: (509) 313-6399

Mailing Address
Gonzaga University
Student Accounts Office
502 E. Boone Ave.
Spokane, WA 99258-0082

The Office of Student Accounts is located in the Crosby Center, Suite 001.  

We are open Monday, Tuesday, Thursday and Friday from 8:00 am to 5:00 pm and Wednesdays from 9:30 am to 5:00 pm.  
The cashier processes payments and scholarship checks.  Cashier Hours are Monday, Tuesday, Thursday and Friday from 9:00 am to 4:00 pm and Wednesday from 9:30 am to 4:00 pm.

Our Staff

Samantha Scott Director of the Office of Student Accounts 

Samantha Scott
Phone (509) 313-6392

  • Processes 1098-T Tuition Statements.
  • Oversees complete withdrawals from the University accounts.
  • Oversees Full-Ride Athlete accounts.
  • Oversees Gonzaga Global student accounts. 


Teresa Beratto
Assistant Director
Phone (509) 313-6840

  • Oversees Law Student accounts.
  • Oversees Study Abroad accounts (Gonzaga in Florence, Sponsored Programs and Summer Faculty Led Programs)
  • Bank adjustments (wire transfers, returned ACH payments)

Josi Carley Technical Analyst 

Josi Carley
Technical Analyst
Phone (509) 313-6816

  • Provides account maintenance for Army ROTC program.
  • Serves as a liaison and provides support for Transact Payments (formerly known as CASHNet).
  • Website maintenance


Mary Beth Charleboix
Phone (509) 313-6817

  • Processes Canadian Tax Forms (TL11A) - Tuition, Education, and Textbook Amount Certificates.
  • Handles collections of outstanding account balances of former students.
  • Processes employee tuition waivers and discounts.
  • Processes Diocesan discounts.
  • Assists with Graduate School of Education Cohort program accounts.

Amber Connelly Financial Services Coordinator 

Amber Connelly
Financial Services Coordinator
Phone (509) 313-6391

  • Oversees installment plans and payment arrangements for main campus and online graduate students.
  • Provides support for Transact Payments (formerly known as CASHNet).
  • Assists with general questions and inquiries.

Michelyn Bjordahl Program Assistant 

Michaelyn Bjordahl
Program Assistant III
Phone (509) 313-6870

  • Assists with general inquiries and processes check payments. 
  • Account representative for Dual Enrollment and College in the High School Programs
  • Processes stale dated refund checks.
  • Assists with holds on accounts.


Megan Rice
Program Assistant III
Phone (509) 313-6814

  • Manages third party billing.
  • Provides account maintenance for employer-paid accounts.
  • Account representative for students sponsored by military and government agencies.
  • Account representative for students in Engineering T&D and MBA-AIE programs.
  • Assists with general inquiries and processes check payments.