FAQs

Transact Payments is Gonzaga's online solution for:

  1. Electronic Payments using checking/savings account, credit/debit card and foreign currency.
  2. Electronic Bill Presentment
  3. Installment Payment Plans with optional automatic payments to schedule your monthly payments
  4. 1098-T Presentment (Beginning with tax year 2020)
 
The service fees charged to the University from credit and debit card transactions on tuition, fees, room and board had reached over a half million dollars per year. This expense was paid out of tuition revenues, therefore reducing tuition dollars available for programs and services for all students, regardless of whether or not they used credit or debit cards for payment. Gonzaga is only one of many schools nationwide that do not accept credit/debit cards for tuition and related charges.
 
No, you may mail a payment or come to the Student Accounts Office and pay with check or cashier's check.
 
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We store information gathered on secure computers located in a biometrically locked data center. We use firewalls, intrusion detection systems, and database level encryption technology to prevent our computers from being accessed by unauthorized persons.
 
The system is available 24 hours every day.
 
Yes, you are able to use your credit or debit card for other purposes on campus (e.g. the Bookstore and to purchase Bulldog Bucks).
 
The credit/debit cards accepted are American Express, Discover, JCB, MasterCard and Visa. Transact Payments also allows you to make an online payment from your checking or savings account via eCheck.
 
The service fee is 2.75% of the payment amount and is non-refundable. Please note that there is NO charge to the student or other bill payer for eCheck.
 
Transact Payments will accept your credit or debit card payment if you are using American Express, Discover, JCB, MasterCard and Visa. The payment amount is subject to a non-refundable 2.75% service fee and the transaction will be charged in United States funds. The eCheck option through Transact Payments is not currently available through a non-U.S. bank account. You may also mail a payment or come to the Student Accounts office and pay with check or cashier's check made payable in U.S. funds.
 
Students may access Transact Payments through https://zagweb.gonzaga.edu by entering their network user name and password. Once logged on to Zagweb, click on the "Student" tile, followed by "Student Accounts" and then "Account Summary". Click on the "Pay Now" button to be connected to the Transact Payments Main Menu.

Authorized payers, once your student has set up your account, may access Transact Payments through https://zagweb.gonzaga.edu/authorizedpayer by entering their User Name and Password.
 
Students access Transact Payments through Zagweb and will use their network user name and password (same as your login for Zagmail). If you have forgotten your login name or password, please contact the Help Desk at 509-313-5550.
 

Students may access Transact Payments through https://zagweb.gonzaga.edu by entering their network user name and password. Once logged on to Zagweb, click on the "Student" tile, followed by "Student Accounts" and then "Account Summary". Click on the "Pay Now" button to be connected to the Transact Payments Main Menu.

On the main menu, click on "My Account" and click on the "Send a payer invitation" link in the "Payers" box.

 
After the student has set you up as an authorized payer, the system will email you your user name information and a system generated password will be emailed directly to you. The authorized payer then goes to the following website: https://zagweb.gonzaga.edu/authorizedpayer. For security purposes, authorized payers will be required to change their password on their initial visit to Transact Payments.
 
Authorized payers will be able to view the student's electronic billing statements and make payments on the account. Beginning with tax year 2020, they will also have access to view the 1098-T Tuition Statement.

They will not have access to any other student records.
 
Students will grant access to receive bill email notifications when they create the Authorized Payer account.
 

Students may access Transact Payments through https://zagweb.gonzaga.edu by entering their network user name and password. Once logged on to Zagweb, click on the "Student" tile, followed by "Student Accounts" and then "Account Summary". Click on the "Pay Now" button to be connected to the Transact Payments Main Menu.

On the Transact Payments Main Menu click on the "Make a Payment" option,  "Payment on Account" and then "Student Accounts Payment". Once you enter the amount you will pay, click on "Add to Payment", "Pay Now", now click on "Continue". The system will prompt you to enter your payment and contact information.

 
Electronic checks are processed the same day they are received by the university, so make sure your bank account has enough funds to cover.
 

A student who is eligible for a refund due to excess financial aid and who uses a credit card to pay any and all of his or her tuition and fees will have a refund processed to his or her credit card up to the amount of the payment.  This policy applies to all credit card transactions, regardless of the order of payment.  Any credit over the amount paid by credit card will be processed through direct deposit or paper check.

 
Yes, a student can authorize more than one payer.
 
No, Student Accounts utilizes an Online Only billing process. Students are notified by email with a link to Zagweb and then to Transact Payments where the bill can be viewed, printed and/or paid. If you would like your parents or others to be able to view, print and/or pay your student account bill, you will need to set them up as an "Authorized Payer" in Transact Payments.
 
The "Transaction" section of Transact Payments provides receipt information for payments made through their system only. Under the "Activity Details" section of Transact Payments you are able to view all payments and charges made on the student's account.
 

Students and/or authorized payers may use the information on the 1098T Tuition Statement to help calculate their eligibility for IRS tax credits. The following links will give an overview of current education tax credits. Information site: https://www.irs.gov/help/ita/am-i-eligible-to-claim-an-education-credit

Eligible students can view copies of their 1098-T statements within Zagweb and beginning with tax year 2020 they can view the 1098T tax form within Transact Payments as well. Students will be able to grant access to their 1098-T form on Transact Payments beginning with the 2020 tax year for their authorized payers. 

 

 
The Green Fund is a student-led initiative to help support Gonzaga’s commitment to “care for the planet” (Gonzaga Mission Statement); it supports a more environmentally conscious community and makes active the willingness to supplement the Climate Action Plan’s efforts to reduce the campus’s climate footprint and to cultivate life-long ecologically-friendly habits by GU students. It supports sustainability initiatives created and carried out by students. Even though multiple student surveys have shown overwhelming support for such a fee, it is nevertheless offered as an “opt-out,” meaning that students can choose not to pay this fee by submitting a written request to the Student Accounts Office each semester by the Add/Drop deadline date.