COVID-19 Frequently Asked Questions (FAQs)

These FAQs have been developed to answer the most common questions about the University's ongoing response to the COVID-19 pandemic. These will be updated and new FAQs added throughout the 2021-22 academic year.

FAQs on this page

COVID-19 FAQs on other pages

If you have a question that is not answered in the FAQs, contact our COVID-19 Hotline at +1 (509) 313-7070.

Spring Semester 2022 Booster and Pre-Arrival Testing Requirements

Gonzaga remains vigilant in its response to COVID-19 to ensure students and employees return safely to campus for the 2022 Spring Semester. In his message to the Gonzaga Community, President McCulloh has outlined the following guidelines for all on-campus students and employees.

  • Booster Vaccines are Required for all Eligible Vaccinated Campus-Based Students, Faculty and Staff: All eligible, vaccinated campus-based students and employees must receive a COVID-19 booster shot with students updating their Medicat portal with booster information, including both a photo of their vaccine card and the date of the booster, as soon as possible (note: if your second Moderna or Pfizer vaccine occurred less than 5 months ago or you received a J&J vaccine less than 2 months ago, you will be required to submit documentation of your booster within 14 days following your eligibility).
  • Campus booster clinics are planned throughout the semester as an option for those who are not currently eligible for, or cannot obtain, their booster shot. Learn more about the COVID-19 booster and eligibility from the Washington State Department of Health. Those who have received an approved exemption from COVID-19 vaccination for medical or religious purposes should have already submitted a verified exemption form and may be required to complete additional COVID-19 testing. 

While these two requirements are new, there are many things this spring that remain the same:

  • There are no changes to the academic calendars for Undergraduate and In-Person Graduate and Law students (note: Online Graduate Student academic calendars remain the same as well). The first day of classes continued as scheduled.
  • Faculty were provided the option to begin the semester utilizing a remote-delivery (i.e., “online”) approach. All faculty will resume in-person teaching (for those courses not already designated as online programs) on Monday, February 7th.
  • Dining services and residence halls reopened, as scheduled, on Sunday, January 9, 2022.
  • Masks are required in all indoor and group settings (including classrooms, library, study rooms, etc.) unless an individual is studying/working alone in a private, enclosed setting.
  • Quarantine and isolation space are evaluated as needed.
  • Faculty work with students who are unable to attend class due to quarantine or isolation to help facilitate successful completion of necessary coursework.
  • For additional information and resources, visit the ZagOn website. 
 
Yes. Exemption forms can be found in the Medicat portal. They must be signed by both the student and a healthcare provider, then uploaded into the Medicat portal. Students who submit exemptions may submit proof of a booster at any point during the semester if their decision changes.
 

General COVID-19 FAQs

Students and employees, both vaccinated and unvaccinated, should not come to campus if they are experiencing any COVID-19 symptoms.

Students must report symptoms of or known exposure to COVID-19 to the COVID-19 Hotline at (509) 313-7070 ext. 1, and can access testing through Gonzaga University Health and Counseling Services (509) 313-4052, a local healthcare agency, or pharmacy.

Students: We've created a quick reference guide to help determine your isolation or quarantine timeline, in accordance with new CDC guidelines issued in January 2022. Quarantine guidance varies by vaccination status. Quarantine guidance varies by vaccination status.

Employees with symptoms are to isolate and test for COVID-19 immediately, regardless of vaccination status. If positive, employees should send an email to leaves.accommodations@gonzaga.edu. Employees can access testing through their health care provider or pharmacy.

 
Updated January 09, 2022

Students

  • Call into the COVID-19 hotline at (509) 313-7070 ext. 1 to report your positive test and begin the contact tracing process.
  • On-campus students will be moved into the isolation hall, and immediately connected to dining and care resources.
  • IMPORTANT: On-campus students who test positive over the Spring semester 2022 move-in weekend (Jan. 8–9) and need to be moved are directed to call Campus Security & Public Safety at (509) 313-2222 and request to speak to the on-call Residence Director (RD). If you tested positive before arriving to campus or Spokane, please see "What should I do if I test positive for COVID-19 prior to my arrival to Spokane or campus?"
  • Notify your professors that you will be absent from class and discuss options for accommodations.
  • Follow the health and safety instructions provided by your contact tracer.
  • Access the Student Isolation Guide for more resources and support.
Students: We've created a quick reference guide to help determine your isolation or quarantine timeline, in accordance with the new CDC guidelines issued in January 2022. Quarantine guidance varies by vaccination status.

Employees

  • Stay home, except to get medical care, and notify HR by emailing leaves.accommodations@gonzaga.edu. In your email include:
    • What day you experienced your first symptom
    • When was your last day on campus? Did you have any close contacts on campus?
    • When did you test?
  • Notify your supervisor that you will not be coming to campus, you do not need to tell them you are COVID-19 positive.
  • Follow the health and safety instructions provided by your health care provider.
  • A contact tracer from Spokane Regional Health District will contact you to discuss high-risk exposures involving other Gonzaga community members and to identify any close contacts on campus who need to be quarantined.
  • Make arrangements to work virtually (if possible and/or approved by your supervisor) if you feel well enough, or if you are unable to work while you are sick, enter sick leave on your timesheet.

Individuals who test positive can return back to campus when all of the following conditions are met:

  • It has been at least 5 days since testing positive and individuals were asymptomatic or symptoms have diminished; and
  • At least 24 hours have passed with no fever without fever-reducing medication; and
  • Other symptoms of COVID-19 are improving (Note: loss of taste and smell may persist for weeks or months after recovery and need not delay the end of isolation); and
  • They continue diligent masking around others for the following 5 days after their initial positive test.
 
Updated January 09, 2022

Yes, we are requiring vaccination of students and employees. We know that you may have lots of questions around vaccine requirements, including how to upload your vaccine status and more. Visit www.gonzaga.edu/ZagsVaxUp for answers to all your questions.

December 30, 2021: Effective immediately, all vaccinated students, faculty and staff will be required to receive a booster shot within 14 days of becoming eligible. (Note: If your second Moderna or Pfizer vaccine occurred less than 6 months ago or you received a J&J vaccine less than 2 months ago, you will be required to submit documentation of your booster within 14 days following your eligibility).

All eligible, vaccinated campus-based students, faculty and staff (if you are required to visit campus at any time during the spring semester) should update their Medicat status with booster information as soon as possible but no later than Friday, January 21, 2022.

 
Updated January 04, 2022

On March 3, President McCulloh announced updates to Gonzaga's masking policy for the remainder of the Spring 2022 semester. Indoor use of masks will continue to be required at Gonzaga University through Friday, March 25, 2022 (vaccinated or not). We believe this will help reduce the rate of viral transmission following Spring Break travel. Thereafter, a multi-faceted approach to indoor mask-wearing is operative, effective March 26, 2022.

More details about the revised masking approach can be found in President McCulloh's full message

 
Updated March 16, 2022

Testing is a vital part in determining COVID-19 infection and mitigating spread. We will continue to use best practices around testing students for the SARS-CoV-2 virus that causes COVID-19. Testing strategies include:

  • Signs/Symptoms/Exposure Testing (SSE): Individuals who should be tested for current infection of COVID-19 include those who have:
    • Signs or symptoms of COVID-19, regardless of vaccination status or prior infection
    • Non-vaccinated individuals who have had close contact (within 6 feet for a total of 15 minutes or more over a 24-hour period) with someone with confirmed COVID-19
    • Fully vaccinated students who have come into close contact with someone with COVID-19 should be tested no sooner than 5 days following the date of their exposure and wear a mask in public indoor settings for 10 days or until they receive a negative test result.
    • The following individuals do NOT need to be tested for current COVID-19 infection:
      • People who have tested positive for COVID-19 within the past 3 months and recovered do not need to get tested following an exposure as long as they do not develop new symptoms
    • Students with symptoms of or known exposure to COVID-19 can access testing at Gonzaga University Health and Counseling Services or a local healthcare agency or pharmacy.
    • Those who get tested and have symptoms should stay away from others (e.g., quarantine) pending test results and follow the advice of your healthcare provider
  • Targeted Testing is performed by Health and Counseling Services in collaboration with SRHD and is the testing of close contacts of a confirmed case (both symptomatic and asymptomatic). Further targeted testing occurs based on the test results of close contacts and other epidemiologic factors surrounding each specific case.
  • Surveillance Testing on campus will persist only for special populations as needed (e.g., student athletes per NCAA guidelines, nursing students per requirements of clinical site or WA DOH). At this time, we do not plan to have open walk-in testing on campus for Spring 2022. On the advice of Spokane Regional Health District, focused random testing for COVID-19 may be introduced should circumstances warrant it.
 
Updated December 10, 2021

Students are to report exposures to the Gonzaga contact tracing team at (509) 313-7070, ext. 1.

Employees should report exposures to leaves.accommodations@gonzaga.edu.

Quarantine protocols follow CDC quarantine guidelines, and differ by vaccination status. View our isolation and quarantine quick-reference guide for more details.

 
Updated January 09, 2022

All students who have tested positive for COVID-19 must initiate isolation and may be required to move to an isolation space on campus or within their own residence. Gonzaga University Contact Tracers will provide case management for all students in isolation. Spokane Regional Health District (SRHD) may also provide support in instances of high-volume dependent on isolation space availability. Isolation protocols follow CDC isolation guidelines and SRHD guidelines.

All known non-vaccinated students determined to be a close contact of a positive case must initiate quarantine and may be required to move to a quarantine space on campus or within their own residence. Gonzaga University Contact Tracers will provide case management for all students in quarantine.  Quarantine protocols follow CDC quarantine guidelines and Spokane Regional Health District (SRHD) guidelines. Fully vaccinated students who are close contacts of a positive case do not need to quarantine at this time. This guidance is subject to change.

Students: We've created a quick reference guide to help determine your isolation or quarantine timeline, in accordance with new CDC guidelines issued in January 2022. Quarantine guidance varies by vaccination status.

Please see our complete guides for more information on what to expect during isolation and quarantine.

 
Updated January 09, 2022

Students: We've created a quick reference guide to help determine your isolation or quarantine timeline in accordance with the new CDC guidelines issued in January 2022. Quarantine guidance varies by vaccination status. 

Employees: Individuals who test positive can return back to campus when all of the following conditions are met:

  • It has been at least 5 days since testing positive and individuals were asymptomatic or symptoms have diminished; and
  • At least 24 hours have passed with no fever without fever-reducing medication; and
  • Other symptoms of COVID-19 are improving (Note: loss of taste and smell may persist for weeks or months after recovery and need not delay the end of isolation); and
  • They continue diligent masking around others for the following 5 days after their initial positive test.
 

The university offers a number of mental health resources including:  

  • Tele-mental health care for individuals 
  • Virtual group sessions (Spring 2022)  
  • Careful attention/response to suicidal thoughts and behaviors 
  • Mental health crisis response (In-person in Fall 2021) 
  • Support/coordination for students testing positive for COVID-19
  • Support for students whose mental health is impacted but do not require/desire clinical intervention 
  • Connecting “well” students to on & off campus resources 
  • Consultation for staff, faculty, students, families on students of concern 
  • Outreach to students of concern & students not engaging in class 

If you need mental health support, please contact CCP at (509) 313-2227 and/or Health and Counseling Services at (509) 313-4052. You can also refer a friend using the online Refer form. Learn more about well being resources available to students.

 

On-campus, in-person instruction has resumed, and it is our plan that most classes that were delivered in-person prior to the pandemic will return to in-person modality for Spring of 2022. Alternative teaching modalities, like those employed during the 2020-2021 academic year, may be used by some academic areas with the approval of the school’s Dean and the Provost.

Here is some additional information about what to expect in the classroom this spring:

  • As with any other semester, all in-person courses will adhere to scheduled meeting times. 
  • With few exceptions, classes will be taught in-person and face-to-face. Rare changes to in-person instruction will follow departmental, school/college procedures and will be communicated via ZagWeb
  • Classrooms will be at full occupancy and instruction is returning to pre-COVID-19 methodologies, including regular student/faculty interactions and student/student interactions. 
  • According to local, State and Federal guidelines, and due to the vaccinations of Gonzaga community members, physical distancing will not be required in classrooms, allowing us to resume regular in-person instruction and normal in-class interactions. Masks are required in the classroom at all times. 
  • To facilitate a smooth and safe transition, indoor interactions in university settings (e.g., offices, labs, hallways, and including in-person instructions) will require the use of masks by students, faculty, staff and vendors until further notice.
  • The Class Attendance Policy (and the option to assign a V grade) as stated in the University’s Academic Policies and Procedures (myGU) is reinstated. However, we will accommodate COVID-19 related sickness and periods of quarantine or isolation on a case-by-case basis. Absences will follow faculty policies as outlined in their course syllabi, including the availability and management of class recordings on a case-by-case basis at the instructor’s discretion. 
  • Students should always consult their syllabi and instructors for additional policies related to illness, presence in class, etc.  
 
Updated January 04, 2022

On-campus, in-person instruction in the 2021-22 academic year may be disrupted by the pandemic and students may at times be unable to attend regularly scheduled classes due to isolation/quarantine requirements or COVID-19 illness.  Class recordings, if made, may be provided on a case-by-case basis to students who are unable to attend class, with the understanding that not all course material and discussions are appropriate for recording, and that recordings need not be shared with all students. Class recordings are not meant as a substitute for on-campus, in-person instruction, nor are faculty required to provide recordings when requested. Furthermore, if sensitive or personal student information is disclosed during a discussion, sharing a recording is discouraged.

 

Zag Dining remains committed to innovating services, allowing for flexibility with safety standards in place for students, guests, and staff. Many changes put in place this past year will be maintained including practices around sanitation, ventilation, and movement of individuals within dining locations. It is our intent to return to full dine-in operations this fall for all resident dining locations. Please see below for a list of safety protocols that will be maintained: 

  • All dining locations will have signs visible that highlight physical distancing standards and protocols, if required by Spokane Regional Health District (SRHD)
  • Masks (as required by the Governor), gloves, airborne particle barriers (plexiglass or safety glass), other PPE, and sanitizing products will continue to be utilized in all locations. 
  • Visible floor markings will be in place along with directional flow and stanchions for crowd control and risk mitigation, if necessary
  • Students will continue to swipe their ID card and an attendant will monitor and provide support at an appropriate distance
  • Cashless payment will continue to be promoted and encouraged to mitigate risk by limiting exchange/cross contact opportunity 
  • All credit card readers/pin pads used by customers will continue to be disinfected after each use. Should any cashier need to handle a customer card for any reason, the attendant protocol will require the use of PPE, specifically gloves and sanitizing product
  • Surface areas will continue to be disinfected after each use
  • All Dining locations will continue to have schematic floor, seating, and flow chart diagrams created to ensure compliant seating based upon any change in SRHD phase designation, and offer safe dining and flow of traffic given the circumstances at that time
  • Implementing station-specific sanitation procedures and have sanitizing stations available for guests. The department will continue to document sanitation efforts for each location.
  • Hours of operation will continue to be assessed and adjusted each week

To learn more about Dining options, visit Sodexo/Dining

 
Updated December 10, 2021

All students are required to wear masks (until otherwise notified) when in common areas of campus residence halls, including hallways and shared lounges.

This year, we will return to the pre-pandemic practice of allowing students to visit other students in residence halls, regardless of where they are assigned. Key card access to the buildings will be limited to residents only, but guests may be escorted to friend’s rooms, socialize, and attend residence hall events as appropriate.

 
Updated December 10, 2021
Please see our latest visitor guidelines for more information.
 
Updated September 21, 2021
As you can imagine, Gonzaga has had to make many necessary, urgent, and unplanned decisions in response to the pandemic. Dedicated to our mission of providing an education that is accessible to all, last academic year we refunded room and board fees for those students who did not remain in GU housing, paid federal work-study students whether they could work or not, provided campus housing and dining for those unable to return home, offered additional institutional financial aid to students, and bolstered technology capabilities so academic classes could continue with as little interruption as possible. Additionally, various other forms of revenue from events, conferences, all of which contribute to the operating budget of the University, have been negatively impacted by COVID-19. Gonzaga is committed to understanding the financial burdens our students and their families are navigating as a result of the coronavirus, and your gift—in any size—will support the education of those committed to becoming the ethical leaders our world needs most.  

Donating to the Fund for Gonzaga helps students and our campus with support to the greatest needs. Your donation will provide flexible support for scholarships, learning resources, student and campus needs as they emerge, and important provisions for the health and safety of our entire community. You can also share stories of Zags doing good during this time and stay connected with Zag Nation on the Zags at Home web page. 

Please contact Erin Shields, Director of Alumni and Employer Engagement, at shieldse@gonzaga.edu if you have internship or job opportunities for our graduates. 

To learn more about how you can support our students, visit Gonzaga Give.
 

For the latest information about COVID-19, visit the CDC website, the Washington State Department of Health website, and the Spokane Regional Health District website. 

 

We recognize the inherent dignity of all individuals and expect professional conduct in activities and programs and in the relationships we share with students, faculty, staff, and the public.

During this pandemic, where there are so many unknowns, taking care of each other is just as important as taking care of ourselves. Cura Personalis, or care for the whole person, and Cura Apostolica, or care for the work or institution, go hand in hand and are integral to our mission. We are committed to continuing to maintain an educational, working, and living environment free of all forms of discrimination or harassment. Making assumptions about or engaging in negative treatment of others based on perceived COVID-19 symptoms, medical conditions or abilities, national origin, racial and ethnic characteristics, or any other protected status hurts our community and will not be tolerated. Any acts of discrimination or harassment run counter to our University values and policies, including our Harassment and Non-Discrimination Policy.

We also recognize that every student has had very different experiences during the pandemic and that COVID-19 has had disproportionate impacts among people of color. We are here to support you and provide the resources necessary to allow your experience at Gonzaga to be the best it can be. The Office of Diversity, Inclusion, Community & Equity (DICE) utilizes the principles of critical dialogue, reciprocity, and solidarity to facilitate learning that cultivates cultural engagement, enriches mindfulness, fosters a sense of belonging, and challenges systems of privilege and oppression. To connect with the DICE team and learn more about resources and support systems available during this time of uncertainty and challenge, call (509) 313-4100.

As shared by the CDC, stigma and discrimination can occur when people associate a disease, such as COVID-19, with a population or nationality, even though not everyone in that population or from that region is specifically at risk for the disease. Stigma can also occur after a person has been released from COVID-19 quarantine even though they are not considered a risk for spreading the virus to others.

Stigma hurts everyone by creating more fear or anger towards ordinary people instead of the disease that is causing the problem. We can fight stigma and help not hurt others by providing social support. We can communicate the facts and prevent the unnecessary harm of stigma.

Information about stigma can be found on the CDC's Reducing Stigma website.