Replacement ZAGCARD Hours
Please note: Replacement ZAGCARD requests will be processed Monday - Friday 8am - 5pm, Saturday and Sunday between 11am - 1pm. Requests received outside of regular business hours will be processed the following business day.
Submit your request online
The first step to replacing your lost or broken ZAGCARD is to pay the $30.00 replacement fee online.
Faculty/Staff: Please review the Faculty and Staff Information page before submitting a request.
Know your delivery options:
- Ready for pickup in person: This option is for all students who are attending classes on campus and anyone who is on campus regularly. We will send you a notification when your replacement is ready to be picked up.
- Mailing address on file with the university: This is option is for people who are not regular on campus. Make sure you are aware of what address you have on file with the university before you select this option. If you are living in Spokane but your mailing address on file is your home state, your card would be mailed there. Also we have no control over how fast the US Post Office delivers mail so if you need your card within a couple of days, it may serve you better to choose the ready for pickup option.