Submit your request online
Faculty/Staff: Please review the Faculty and Staff Information page before submitting a request.
The first step to replacing your lost or broken ZAGCARD is to pay the $30.00 replacement fee online. We now give you the option to choose your delivery method. If you elect to pick up your card in person, we will notify you via email with instructions of where to pick up your card as soon as it is processed. Be prepared to follow proper social distance protocols. A mask is required at all times worn appropriately
Know your delivery options:
- Ready for pickup in person: This option is best if you need your card that day. We will send you a notification when your replacement is processed and ready to be picked up. If you are living on campus and rely on door access everyday, this may be your best option. Cards will be available for pick up Monday - Friday; 8 am - 5 pm.
- MSC Box: This option is best for someone who does not need their card the same day it is processed and prefer to maintain social distance. We will send you a notification as soon as we have processed your card, but you will need to account for at least one business day for your card to be delivered to your MSC box. This is may be a great option for students living off campus that don't need door access everyday and faculty and staff.
- Mailing address on file with the university: This is another good option for someone who doesn't need daily door access and wants to maintain social distance. Make sure you are aware of what address you have on file with the university before you select this option. If you are living in Spokane but your mailing address on file is your home state, your card would be mailed there.