Network Support

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network

What is it: If you exchange data within your department, from a residence hall, across campus, or around the world, then your data travels across the University's network. Gonzaga provides both wired and wireless high-speed network access from major academic and administrative buildings and all residence halls,Wireless coverage is available in many outdoor locations. 

How do I get access:  Users must be active students, employees, or approved university guests to access the campus network. Those who wish to use the campus wireless network must authorize their device using a valid university user account name and password. 

How do I get training: General-purpose training regarding using the campus network is not offered.  We do have a brochure regarding the Gonzaga Network for your reference. Specific questions can be addressed by the IT Support Center 509-313-5550.

Who do I contact if I have problems:  Call 509-313-5550 or email techsupport@gonzaga.edu.


SYSTEM STATUS

- All systems are operating normally. 

ANNOUNCEMENTS

- Not sure when university owned computer needs to be replaced? Check here
- Need training on a software? Go to www.gonzaga.edu/softwaretraining
- Need help connecting to Zagnet? Check out our brochure
- Go to passwordreset.gonzaga.edu to reset your password

- Engineering students, check here for laptop recommendations

MAINTENANCE

- Blackboard: Thursday 11 PM until Friday mornings at 3 AM. It may be unavailable during that time
- Network: Friday evenings beginning at 5:00 PM. The network may be unavailable at that time

ITS QUICK LINKS

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    Information Technology Services
    techsupport@gonzaga.edu
    509.313.5550

    IT Support Center (Faculty/Staff): 
    Monday - Friday: 7:00AM - 5:00PM
    Saturday & Sunday: Closed

    Next Gen Tech Bar (Students):
    Monday - Friday: 7:30AM - 8:00PM
    Saturday & Sunday: Closed
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