Medical Services

• Evaluation and treatment of acute illnesses and minor injuries by a Board Certified Family Physician or Family Nurse Practitioner.
• Sports Physicals and general health screening for both women and men, including sexually transmitted infections (STI's)
• Immunizations
• Wellness Information
• Nutrition Information
• Lab Testing
• X-rays May Be Ordered
• Minor Surgical Procedures
• Wart Treatments
• Consultation by Registered Nurses
• Health education
• Referral to Specialists
• Expired Medication Disposal
• Health Rides

Many students see specialists at home or in the Spokane community for ongoing care. On occasion, those providers will request blood work, injections, weight/vitals checks*, or EKGs. Health & Counseling Services can provide these services. EKGs or bloodwork requires a written order with the date and time, specific tests, diagnosis code, and provider's signature. These orders can be hand-delivered, mailed, or faxed to Health & Counseling Services. For more assistance with this process, please call us at (509)313-4052.

Students can rent crutches to assist them when they are injured. While most students rent them during the business day at the Health & Counseling Services office, they are available evenings and weekends through Campus Public Safety and Security or the Rudolf Fitness Center.

Crutches require a $30 deposit and a $5 non-refundable wear-and-tear fee.

Commencement: Wheelchairs are available to rent from Bellevue Healthcare located 20 minutes from campus off I-90 eastbound in Liberty Lake, WA: https://bellevuehealthcare.com/locations/liberty-lake-wa/

• On site X-ray, but we can order X-rays to be taken at an off site facility
• Hearing and corrective vision screenings, as well as prescriptions for corrective devices (e.g. hearing aids or contact lenses)
• Dental care
• Allergy injections
• Birth control devices or contraceptives used for the purpose of birth control

Important Notice Regarding Lab Work & Imaging

As part of your check-in process, you acknowledged the following:

“I understand that if I need any bloodwork or imaging studies (e.g., X-rays) as part of my visit, these services will be performed by an outside laboratory (LabCorp) or imaging provider (Inland Imaging). Charges for these services will be billed directly to my insurance. I am responsible for any costs not covered by my insurance plan.”

Please ensure the clinic has a copy of your current, active health insurance.

Lab work Collected at Heath and Counseling Services

• Charges for lab analysis are billed directly to your insurance.
• You are responsible for any costs not covered by your plan.

Reminder: Utilizing your medical insurance is ideal, as it is a benefit you pay for—either directly or through a parent or guardian. It helps reduce your out-of-pocket costs for necessary care.

If you have questions about your insurance or billing, please contact our front desk or your insurance provider.

Confidential Self-pay Option

If you do not have insurance or prefer to keep your lab testing confidential, we offer a self-pay process:

1. The LabCorp bill is sent to the clinic.
2. We will contact you once the bill is received.
3. You may pay in person using a debit or credit card.
4. If we do not receive payment or a response within one week, the charge will be transferred to your student account, listed as “Health Center Fee”.

Please speak with a staff member if you would like to use this option or have any questions.

Blood Draw Fee

• A $20 blood draw fee is charged by the clinic for sample collection.
• This fee is separate from any charges billed by the outside lab.
• The $20 fee is paid directly to the clinic and will appear in your Walk-Out Statement.

Lab Results & Follow-up

If you recently had lab work done through Health and Counseling Services:

• A provider may contact you if follow-up is needed. Providers send messages in the student health portal and you would be notified if you have a message from them via your zag mail.
• Most results are available within 2–5 business days, depending on the test.
• For questions or concerns, please contact our office at 509-313-4052, email studenthealth@gonzaga.edu or send us a message in the student health portal, gonzaga.medicatconnect.com.

Your health and privacy are our top priorities. Thank you for choosing Health and Counseling Services.

Students with chronic conditions often require medications or supplies be delivered to them while at school. These supplies are usually very expensive and often require refrigeration. Students sometimes struggle to get to the mailroom to pick up their refrigerated packages due to their busy schedules. To assist with this, students can send a package in their name, care of Health & Counseling Services. The mailroom will notify us of the delivery, we will immediately pick up the package and get it into a medication refrigerator. The student can then pick up the medication at the Health & Counseling Services office within two business days.

This process does require the student sign an agreement with Health & Counseling Services. This can be found here at this link.

If you have expired medications or medications you are no longer using, you can turn them in at the front desk of Heath & Counseling Services during business hours and we will safely dispose of them. (This service is only available to GU Students.)

Please be aware that if you have a scheduled an appointment and you fail to cancel in a timely manner, you will be charged a fee of $30 or $40 for that missed appointment. That fee will be charged to your student account.

For the following:

• $30 – Psychiatry follow-up, Low Complexity Medical appointments
• $40 – Psychiatry intake, Physical Exam, Women’s Health, Moderate Complexity Medical appointments

Timeframe for canceling appointments:

• Medical Appointment: 2 hours before appointment

On occasion, students require referrals to local specialists. Some of these referrals can be made without seeing a primary care provider first. In these cases, Health & Counseling Services can provide students with a list of local providers who have worked with Gonzaga students in the past. It is up to the student to confirm insurance coverage with these providers before seeking care.

In other instances, specialty services require that students see a primary care provider before they can be referred to the specialist. Health & Counseling Services can assist students with this. We can see patients, assess their needs, and complete the referral to the specialist.

Transportation to these off-campus appointments can be arranged by submitting an online reservation on the Health Ride Request page or calling the Health Ride line at (509)313-4052.

Sharps containers are available at no charge to students with chronic health issues that may require injectable medications. Students may bring their filled sharps containers to the Health & Counseling Services office for proper disposal. New containers will be given in exchange for the filled ones at no charge.

We do have many students on campus who have specific medical needs and may require assistance from Health & Counseling Services. Please don't hesitate to call Health & Counseling Services to discuss these requests. We will do our best to support students and their ongoing care plans in any way we can.