Organizational Development

At Gonzaga, we care for both the individual person (cura personalis) and the work (cura apostolica). That’s why our Organizational Development (OD) services focus on both the individual and the organization to help achieve its mission in increasingly effective ways.

What is Organizational Development

Organizational Development is an effort to improve organizational performance. At Gonzaga, Organizational Development is any effort focused on people, processes, structures and systems that helps achieve Gonzaga’s mission in increasingly effective ways. Performance means achieving our mission. Gonzaga’s mission is always at the center of any OD effort—it is the reason we do our work and is our constant guide.

Organizational Development Services

Organizational Development services are available to staff and faculty across the university. OD provides consulting services to assess, design, implement and support efforts that serve Gonzaga’s strategic commitments, mission alignment, workforce development and organizational performance.

OD provides the following services, as well as other customized services:

  • Strategic Planning: Strategic plan facilitation; annual goals and objectives facilitation and tools; strategic alignment and tools
  • Organization and Team Development: Organizational assessments and implementation support; leadership team assessments and development; change management; retreat design and facilitation; intact team training
  • Operations Improvement: Process improvement; business process design and management; team development
  • Workforce Learning: Training assessment and recommendations; program design and delivery; follow-on development plans; training management
  • Leadership Coaching: Individual leader coaching; leadership team coaching; high potentials coaching

Learn More

Visitors: Email Organizational Development at orgdev@gonzaga.edu, or email one of the contacts provided below.

Gonzaga staff and faculty: Click here to learn more about Organizational Development and to request services.

Our Team


Sherry Steinaway
Rebecca Hoyt
Associate Director, Organizational Development
Organizational Development Partner
steinaway@gonzaga.edu
hoytr@gonzaga.edu