A document is accessible when it can be easily understood by everyone, regardless of what device or adaptive equipment he or she is using (e.g. a visual browser, screen reader, mobile device). An accessible document is created with all of the proper formatting tools available in the productivity software being used (Microsoft Office, Adobe Acrobat, etc), has any images appropriately tagged, and is text selectable (the text isn't a picture - you can highlight, copy, and paste).
For an introduction to basic document accessibility, watch "Web & Documents" produced by the University of Montana.
For additional training or to contact EITA for assistance please see our available Tutorials on our Help page.