Is the office open?
Our office, located in Crosby Center 202, is open during normal business hours, Monday-Friday, 8:30 am to 4:30 pm. We can be reached by calling 509-313-4009 or emailing resolutioncenter@gonzaga.edu.
Please note: We are experiencing a high volume of work so please allow us 48 hours, Monday through Friday, to respond to your request. We will get back to you as soon as we are able to.
Is the Resolution Center still initiating conduct processes?
If a conduct process is initiated, students will receive notice of the process via email. Meetings will be held using Zoom or Phone. We appreciate your understanding and patience during this time. If you have any questions about a conduct process, review The Conduct Process section of our website or contact our office.
The Resolution Center may accommodate a student's request for an in-person meeting. To make a request, contact our office.
How do I report an incident that violates the Student Code of Conduct?
As always, we ask you to submit an incident report using the Incident Reporting Form on the Resolution Center website. We remind everyone that, in accordance with FERPA and the Student Conduct Records policy, students may inspect and review their records, including reporting party information on incident reports. Generally, the University's ability to respond to reports submitted anonymously is limited.
Our first concern is always the safety and well-being of students. If this is an emergency or an incident that requires immediate attention, please dial 911 or contact Gonzaga University Campus Security and Public Safety by calling 509-313-2222.
I called the main telephone number, but no one answered. What do I do?
As per usual, our phone is being monitored during normal business hours, Monday – Friday, 8:30 am to 4:30 pm. If you call and reach the voicemail, it is because we are helping another student, in a meeting, or stepped away briefly. We ask that you leave a voicemail, or send your request to resolutioncenter@gonzaga.edu. Please provide us with your full name, a brief description of how we can help you, and the best phone number in which to reach you.
Please note: We are experiencing a high volume of work so please allow us 48 hours, Monday through Friday, to respond to your request. We will get back to you as soon as we are able to.
What if I have more questions?
Thank you for your patience. If you have any questions that are not answered above, please reach out to the Resolution Center for Student Conduct and Conflict by emailing resolutioncenter@gonzaga.edu or calling 509-313-4009.