Emergencies and Other Issues

In An Emergency

As appropriate to the situation and location, contact local emergency services and/or appropriate Embassy or Consulate. (U.S. Embassy Contact Information).

Students should refer to the Study Abroad Emergency Information page.

For additional assistance, after June 1, 2026, contact International SOS at +01 (215) 942-8478. Inform them you are a Gonzaga University affiliate in need of emergency assistance.

Emergencies

As part of the comprehensive support services offered to University travelers and international program participants, the Gonzaga works with other University offices, local, state and national government authorities, and International SOS (as of June 1, 2026), a private service, to respond to emergencies that might affect you.

An international emergency involves one or more of the following:

• Health issues, including mental health, requiring urgent or emergency care
• The arrest, detention, or kidnapping of a Gonzaga traveler or international program participant
• The death of a Gonzaga traveler or international program participant
• A victim of a violent or other serious crime, including sexual assault of any type
• A missing Gonzaga traveler or person otherwise out of expected contact for more than 12 hours
• A security or other crisis in a location, requiring or likely to require the evacuation of one or more Gonzaga travelers or international program participants to a safer location.

If you are impacted by sexual discrimination, harassment, or misconduct, seek help from Gonzaga resources and report these incidents to the Title IX Office.

Routine Issues

Even the best planned travel or international program may encounter unexpected issues, and the Center for Global Engagement, along with other campus partners and our external service providers, are ready to assist.

Routine issues include:

• Lost or stolen passports
• Health issues not requiring urgent or emergency care
• Missed flights or other booking issues
• An incident in which a Gonzaga traveler is the victim of a nonviolent or minor crime, such as pickpocketing or theft
• Issuance of fines or other minor citations for civil violations to a Gonzaga traveler or international program participant

These issues are best handled on-site using local resources. Make sure that you know the local emergency numbers, the contact information for the nearest Embassy or Consulate.

For problems related to travel arrangements, travelers who have booked through Gonzaga's Anthony Travel may contact Anthony Travel for assistance (gonzaga@anthonytravel.com | 1-509-313-5629 | after hours 800-342-9008).