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Guidance on this page is effective June 1, 2026
Gonzaga maintains a membership with International SOS (ISOS), an international emergency medical assistance and security services provider, to manage the health and security risks facing our international travelers and expatriates. Gonzaga has access to ISOS’s worldwide network of logistics coordinators, physicians, security professionals, hospitals, ambulances and aviation services, as well as online country guides and travel security resources.
The country medical and security guides found on the ISOS portal provide information for pre-travel planning and serve as on-the-ground resources. Use your NetID and password to login to the portal.
To use ISOS’s services at any stage of travel, call their designated scholastic line collect at +01(215) 942-8478.
Travel Registration
Gonzaga students, faculty, and staff are required to register their university-related international travel with ISOS MyTrips prior to departure. MyTrips is a secure online travel registration system that enables Gonzaga administrators to proactively contact travelers and provide support in the event of an emergency. Note that the login process for MyTrips is different than for the ISOS portal.
Ways to Register in MyTrips:
- Book your travel via Gonzaga's Anthony Travel Services, OR
- Register manually [hyperlink pending]. If this is your first time accessing MyTrips, you will need to create a profile with your GU email as your User Name
After you have registered with MyTrips, you will receive an initial email containing country-specific information. Subsequent notifications are limited to information about time-sensitive health and security risks affecting the countries listed in your registered itinerary.
Medical/Health Issues and ISOS
ISOS is not international health insurance. If you are experiencing a medical emergency or need care while traveling internationally, ISOS will coordinate the care location and payment. They will work in tandem with our CIGNA international policy to ensure your care is covered once you contract them for assistance. You should contact your health insurance provider directly to handle medical issues. However, ISOS can assist you by referring you to appropriate quality medical care locally or, if necessary, make arrangements for you to return home to receive appropriate medical attention. ISOS can also provide pre-travel advice for managing prescription medications and ongoing medical treatment while you are abroad.
Security/Emergency Events
ISOS will coordinate and support you if any type of security or emergency event occurs in the country you are visiting abroad. If you have registered your travel, you will receive check-in notifications from ISOS when a major incident, such as a natural disaster, occurs in your destination of travel. In order to receive these messages and help us support you in a difficult situation, make sure to provide your updated contact information (preferred email and mobile phone number) when submitting your travel to Gonzaga. Also, be sure to respond to any check-ins from either ISOS or Gonzaga so that you can receive assistance if needed and the University can be assured of your well-being.