Archived Frequently Asked Questions


Health, wellness, and prevention

Monitor your symptoms closely. Remember that the likelihood that you have coronavirus is low . Take your temperature if you believe you have a fever.

Stay home except to get medical care

  • Stay home: People who are mildly ill with COVID-19 are able to isolate at home during their illness. You should restrict activities outside your home, except for getting medical care.
  • Avoid public areas: Do not go to work, school, or public areas.
  • Avoid public transportation: Avoid using public transportation, ride-sharing, or taxis.

Separate yourself from other people and animals in your home

  • Stay away from others: As much as possible, you should stay in a specific room and away from other people in your home. Also, you should use a separate bathroom, if available.
  • Limit contact with pets & animals: You should restrict contact with pets and other animals while you are sick with COVID-19, just like you would around other people. Although there have not been reports of pets or other animals becoming sick with COVID-19, it is still recommended that people sick with COVID-19 limit contact with animals until more information is known about the virus.
  • When possible, have another member of your household care for your animals while you are sick. If you are sick with COVID-19, avoid contact with your pet, including petting, snuggling, being kissed or licked, and sharing food. If you must care for your pet or be around animals while you are sick, wash your hands before and after you interact with pets and wear a facemask. See COVID-19 and Animals for more information.

Call ahead before visiting your healthcare provider

  • Call ahead: If you have a medical appointment, call the healthcare provider and tell them that you have or may have COVID-19. This will help the healthcare provider’s office take steps to keep other people from getting infected or exposed.

Wear a facemask if you are sick

  • If you are sick: You should wear a facemask when you are around other people (e.g., sharing a room or vehicle) or pets and before you enter a healthcare provider’s office.
  • Should I go to my healthcare provider’s office and get tested for COVID-19? 
  • If you have any of the conditions that may increase your risk for a serious viral infection, age 60 years or over, are pregnant, or have medical conditions, call your healthcare provider’s office and ask if you need to be evaluated in person. They may want monitor your health more closely or test you for influenza. 
  • If you do not have a high-risk condition and your symptoms are mild, you do not need to be evaluated in person and do not need to be tested for COVID-19. There are currently no medications to treat COVID-19. 

Take care of yourself. Rest as much as possible. Drink lots of fluids.

The CDC also advises you to:

  • Avoid contact with others and do not travel while sick.
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when coughing or sneezing.
  • Clean your hands by washing them with soap and water for at least 20 seconds.
  • If no soap and water is available, use an alcohol-based hand sanitizer that contains 60%–95% alcohol immediately after coughing, sneezing, or blowing your nose. Soap and water should be used if hands are visibly dirty.

Please do not show up at a clinic, urgent care or other health facility without calling first. If you have a medical appointment, call the healthcare provider and tell them that you have (or may have) COVID-19. This will help the healthcare provider’s office take steps to keep other people from getting infected or exposed.

  • Telemedicine (Teladoc for Gonzaga employees on Premera) may also be available, enabling you to consult a provider from home.
  • Students on the Spokane campus may contact Gonzaga University Health & Counseling Services at (509) 313-4052 or their primary care provider.
  • Faculty, other academic personnel, and staff should contact their primary care provider.
Updated March 12, 2020 at 5:30 p.m.
 

If you develop symptoms such as a fever, cough or shortness of breath within 14 days of your return from personal or official travel to a country with a COVID-19 outbreak OR you have been exposed to someone with confirmed COVID-19, please take the steps listed below.

  • Before you go to the Gonzaga University Health & Counseling Center, any clinic or emergency room, call ahead and tell them about your exposure to COVID-19, your recent travel, and your symptoms. Please do not show up at a clinic, urgent care or other health facility without calling first. Your provider will need to take special measures to protect other people in the clinic.
  • Seek medical care right away.
    • If you are a student, call Gonzaga University Health & Counseling Services at 509-313-4052 or your primary care provider and tell them your symptoms before coming in.
    • If you are an employee on our Premera plan, you may contact Teledoc (+1 (855) 322-4059) as your first option. You may also contact your local health care provider.

If you need immediate medical attention, call 911 and report your symptoms to the dispatcher.

  • Students on the Spokane campus may contact Gonzaga University Health & Counseling Services at (509) 313-4052 or their primary care provider.
  • Faculty, other academic personnel and staff should contact their primary care provider.
Updated March 12, 2020 at 5:45 p.m.
 

If you have family or friends in an area affected by COVID-19, you may have concerns about them. We encourage you to be in contact with them. It is also helpful to stay informed and up to date by monitoring the CDC website. If you would like to talk with someone, support is available:

 

The Gonzaga University Emergency Management Team is in direct contact with the Spokane Regional Health District. The Health and Counseling Center is following strict guidelines developed by public health officials for care of students who have concerns about COVID-19. GU employees should work with their healthcare provider for questions about COVID-19. The Human Resources department is available to help employees with questions about their healthcare benefits and resources.

 

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Gonzaga Study Abroad

Effective February 26, 2020, Gonzaga University has suspended all academic courses on the Gonzaga in Florence campus. Effective March 6, 2020 all pensiones and homestays will be closed for the remainder of the Spring semester. All Florence students are requested to make immediate plans to travel back to their home residence. Please see the messages and FAQ answers for more details and information.

 
Gonzaga has been monitoring the Coronavirus, COVID-19, for several weeks. Europe, specifically northern Italy, has seen an increase in the number of cases. Several components went into our decision, including student health and safety, risk of in-country quarantines and other related travel limitations, as well as program infrastructure limitations.
 
 

Students returning to the U.S. from the Gonzaga in Florence program are not eligible for on-campus housing, due to limited capacity and the terms of the housing contracts. However, students who choose to find off-campus housing in the Spokane area will have access to the student services and programs covered by their annual student fees.

 

As this week has been spring break, we know many students are travelling in Europe. We request that students make plans to return to the U.S. from wherever they are in Europe. Students should not return to campus in Spokane, but go home to their permanent residence in the U.S.

 

Upon request, Gonzaga in Florence staff will pack up belongings of students and ship them home at a later date.

 

What are the guidelines for returning students?

Students are requested to return to their homes or permanent residences.

Gonzaga recommends following World Health Organization guidelines for students returning:

  • Individuals who have returned from an area where COVID-19 is believed to exist or is spreading should monitor themselves for symptoms for 14 days and take their temperature twice a day.
  • If they develop even a mild cough or low-grade fever (i.e. a temperature of 99.1 F or more) they should stay at home and self-isolate. This means avoiding close contact (three feet or nearer) with other people, including family members. They should also telephone their healthcare provider or the local public health department, giving them details of their recent travel and symptoms.
 

Students or parents should first seek to amend current tickets. Students who need assistance booking travel can seek guidance from Gonzaga in Florence and Gonzaga Study Abroad officials: studyabroad@gonzaga.edu.

 

Gonzaga has closed its operations in Florence. Student housing is no longer available in Florence after March 6.

 

We are working to ensure students are able to earn credit as they complete their semester’s studies here in the U.S. We will communicate a plan for the continuation and completion of current academic courses by e-mail, via the website, and on the Gonzaga in Florence Facebook page on March 6, 2020.