Frequently Asked Questions

1. Emergencies, incidents or disasters that impact the campus environment or the GU campus community. Messages will assist the recipient in making the best choice possible to protect their life safety. When possible, messages will include recommended actions or links for more information.
2. University closures due to inclement weather or other safety concerns.
3. Online learning / remote work notice (usually due to winter weather conditions). *Note that GU does not close campus or cancel all classes for winter weather. Instead, operations are shifted online.

• GU personnel and students: Visit Zagweb and select the ZagAlert tile. Provide your information, then click “update” to save these updates.
• Non-GU personnel: Opt in to receive alerts by texting "ZagAlert" to 77295.
• Gonzaga parents: your student can also enter your contact numbers in the alternate number fields in the ZagAlert system.

If you are a current student, staff, or faculty member, you can only opt out of receiving phone calls or text to your personal phone; you will still receive the notice via your Gonzaga email.

Opt out of calls and messages to your mobile phone: text "Leave" to 77295.

The University will send the first ZagAlert message as soon as verified information is available, or at the direction of first response partners such as law enforcement or fire.

• The initial message may be short, with a focus on any immediate life-saving measures necessary.
• A follow-up message may be sent with a link to the Gonzaga University Emergency Information web page or other resource for further details.
• When the emergency is resolved, a final "all-clear" ZagAlert message is sent.

• If any instructions are provided (such as evacuate oravoid the area), follow those directions. (Learn more about these actions on the ZagReady page.)
• Please do not contact Gonzaga University, including Campus Security & Public Safety, during this time unless you have information to report about the incident, or are experiencing a separate emergency. DO NOT assume the incident is over until you are officially notified via ZagAlertthat the situation is resolved.
• Refrain from speculating about what is happening. Focus on staying safe and waiting for more information.