FAQ

General

No you are not allowed to use these services for tv in a Gonzaga owned off-campus facility.  The only option available is Comcast.
 
Once you have submitted your housing deposit (either in the housing office or online via commerce.cashnet.com/guhousing) and have demonstrated you have contacted Avista and set up the electricity to your name, you will be able to obtain your keys from the Housing office.
 
You can pay rent online by visiting this website, commerce.cashnet.com/guhousing. Just select "rent and deposits" and choose the appropriate options.  Rent payments may also be made inside the Housing office (located in Upper Crosby).
 
You may pay your late fees online at, commerce.cashnet.com/guhousing.  Just select the "Late Fees" tab and insert the number of days late.  These payments may also be made in the Housing office.
 
You will need to go to www.avistautilities.com or call (800) 227-9187.
 
You will need to visit the Xfinity website and select a service option, or visit a local Xfinity store and set up your services in person.
 
Rent varies by location.  Rent amounts will be listed in your rental agreement.
 
These facilities, as well as many living options in the Logan neighborhood, vary in age and condition.  It is important to keep this in mind when considering a transition into off-campus living.  The Logan Neighborhood is comprised of residential facilities built between 1890 and today.
 
This means the batteries in your detector are most likely low.  Please submit a work order and Plant will service these devices for you.
 
You may submit a work order to plant via email at customerservice@gonzaga.edu.  On this work order please cc: your Community Advocate and the Residence Director.  If there is an emergency please call Campus Security at (509) 313-2222.
 
You notify the housing office at housing@gonzaga.edu or (509) 313-4103.  The laundry machines are supplied by a vendor who does the repairs.  Plant Services will not make repairs to laundry machines. 
 
If you lock yourself out of your residence, you may call Campus Security at (509) 313-2222.  They will be able to let you back in.
 
Please call the Housing office immediately at (509) 313-4103.  Housing keys and key access cards will be reissued through the Housing office.
 
Your rent payment is considered late beginning on the fourth calendar day of each month.  At that point you will incur a $5 per day late fee, for a maximum of $50 per month.
 
Your rent payment is due on the first calendar day of each month regardless of what day of the week this falls on.
 

Apartments

You are not allowed to move any of the furniture from your apartment.  The University will remove the bed if you wish to supply your own.  All other furniture must remain.
 
You are not given a key to the mailboxes outside of your apartment complex.  Mail sent to this address will be non-deliverable.  We recommend using your on-campus mailbox to receive your mail.
 
Yes.  If you do not select a roommate, you will be required to pay the whole rent and keep the apartment to yourself.
 
Apartments off- campus are advertised on the Virtual Bulletin Board.