Key Replacement:
- Students who have lost their key(s) should login to their ZagLiving account and fill out the Key Replacement Form. This form will initiate a lock(s) change, and new keys will be issued.
- A student’s account will be charged for any lock changes as a result of a lost key(s). Fee amounts are directly related to the actual cost to the University for re- coring a door and thus are different in various residence halls across campus.
-
Cost of Rekey
(unit may require more than one core rekeyed)
Community
Bedroom and Unit Entrance
Bedroom Only
Unit Entrance Only
Alliance, C/M, Coughlin, Crimont, Lincoln, Madonna, Marian, Roncalli, Welch
NA
$30
NA
Chardin, Cushing, Dooley
NA
$30
NA
Dillon, Goller, Twohy
$30
NA
NA
Burch and Dussault
$60
$30
$30
Corkery 2-bedroom
$60
$30
$30
Corkery 3-bedroom
$60
$30
$30
Kenney 1-bedroom
$60
NA
NA
Kennedy 2-bedroom
$90
NA
NA
Kennedy 3-bedroom
$120
NA
NA
Kennedy 4-bedroom
$150
NA
NA
Sharp Apt
$60
$30
$30
- The University reserves the right to raise this fee during any year to keep pace with parts and labor costs.
- Lost identification cards which also operate perimeter entry doors may have a different fee structure for their replacement. To replace a card, students should go to the Zag Card Office, located in the basement of Crosby Hall, (509-313-6506)
Lock Outs / “Key-Ins”:
- It is the University’s expectation that students will lock their room doors and carry their keys/keycards when they are outside their room.
- The Residence Hall Staff are instructed to utilize their master keys in the event of emergency, policy enforcement and/or official University business. For those very occasional accidental lockouts, students should begin by trying to find a Residence Life staff member to let them in.
- After exhausting their staff options, a resident may call Campus Public Safety & Security for assistance. Residence Life staff reserve the right to assess $10.00 per occurrence for students who abuse this key-in service.