Locked Out and Keys

Key Replacement:

  • Students who have lost their key(s) should login to their ZagLiving account and fill out the Key Replacement Form. This form will initiate a lock(s) change, and new keys will be issued.
  • A student’s account will be charged for any lock changes as a result of a lost key(s). Fee amounts are directly related to the actual cost to the University for re- coring a door and thus are different in various residence halls across campus.

  • Cost of Rekey


    (unit may require more than one core rekeyed)

    Community

    Bedroom and Unit Entrance

    Bedroom Only

    Unit Entrance Only

    Alliance, C/M, Coughlin, Crimont, Lincoln, Madonna, Marian, Roncalli, Welch

    NA

    $45

    NA

    Chardin, Cushing, Dooley

    NA

    $45

    NA

    Dillon, Goller, Twohy

    $45

    NA

    NA

    Burch and Dussault

    $90

    $45

    $45

    Corkery 2-bedroom

    $90

    $45

    $45

    Corkery 3-bedroom

    $90

    $45

    $45

    Kenney 1-bedroom

    $90

    NA

    NA

    Kennedy 2-bedroom

    $135

    NA

    NA

    Kennedy 3-bedroom

    $180

    NA

    NA

    Kennedy 4-bedroom

    $225

    NA

    NA

    Sharp Apt

    $90

    $45

    $45

  • The University reserves the right to raise this fee during any year to keep pace with parts and labor costs.
  • Lost identification cards which also operate perimeter entry doors may have a different fee structure for their replacement. To replace a card, students should go to the Zag Card Office, located in the basement of Crosby Hall, (509-313-6506)

Lock Outs / “Key-Ins”:

  • It is the University’s expectation that students will lock their room doors and carry their keys/keycards when they are outside their room.
  • The Residence Hall Staff are instructed to utilize their master keys in the event of emergency, policy enforcement and/or official University business. For those very occasional accidental lockouts, students should begin by trying to find a Residence Life staff member to let them in.
  • After exhausting their staff options, a resident may call Campus Public Safety & Security for assistance. Residence Life staff reserve the right to assess $10.00 per occurrence for students who abuse this key-in service.