Heather Crandall, Ph.D.

Associate Professor of Communication Studies

Heather Crandall teaches courses in rhetoric, theorizing communication, small group communication, interpersonal communication, public address, gender communication, and media literacy. She is an affiliate faculty in the Women's and Gender Studies Department...

Profile Photo of Professor Heather Crandall

Contact Information

  • Fall 2018
    Monday: 12:00pm - 1:00pm
    Tuesday: 3:15pm - 4:15pm
    Wednesday: 12:00pm - 1:00pm
    Thursday: 3:15pm - 4:45pm

  • 509-313-6491

Education & Curriculum Vitae

Interdisciplinary Ph.D., Media Studies, Rhetoric, and American Studies. Washington State University

M.A., Communication Studies, Washington State University

B.A., Communication Studies, Washington State University

Courses Taught

Media Literacy

Theorizing Communication

Organizational Communication

Interpersonal / Small Group

Advanced Rhetorical Criticism

Qualitative Research Methods

History of Rhetoric


Heather Crandall teaches courses in rhetoric, theorizing communication, small group communication, interpersonal communication, public address, gender communication, and media literacy. She is an affiliate faculty in the Women's and Gender Studies Department and she serves on the board of the Northwest Alliance for Responsible Media. Dr. Crandall earned her interdisciplinary Ph.D. in American Studies, Communication, and Rhetoric from Washington State University. Her research interests include visual rhetoric and social change, media literacy, and communication pedagogy.

Books

Cunningham, C. M., Crandall, H. M., Dare, A. M. (2018). Gender, communication, and the leadership gap is the 6th volume in the Women and Leadership: Research, Theory, and Practice series published by the International Leadership Association.

Select Publications


Crandall, H. (2016). Locating community action outreach projects in the scholarship of media literacy pedagogy. Journal of Media Literacy Education, 8(2), 11-121.

Crandall, H., & Cunningham, C. M. (2016). Media ecology and hashtag activism: #Kaleidoscope. Explorations in Media Ecology, 15(1), 17-28. DOI: 10.1386/eme.15.1.17_1

Cunningham, C., & Crandall, H. M. (accepted). Performing graduate student: Impression management in online discussion forums. Journal of the Northwest Communication Association.

Cunningham, C., & Crandall, H. M. (2014). Social media for social justice: Technofeminism in the digital village. In S. V. D. Iverson, & J. H. James (Eds.), Feminist community engagement: Achieving praxis (pp.75-91). Palgrave Macmillan.

Hazel, M., Crandall, H., & Caputo, J. (2014). The influence of instructor social presence and student academic entitlement on teacher misbehaviors in online courses. Southern Communication Journal.

Morehouse, K. J., & Crandall, H. M. (2014). Virtual Grief. Technology, Rhetoric, and Cultural Change: Walter J. Ong, S. J. in the Age of Google, Facebook, and Twitter. Communication Research Trends, 33(1). 26-28

Morehouse, K. J., & Crandall, H. M. (2014) Virtual Grief. Technology, Rhetoric, and Cultural Change: Walter J. Ong, S. J. in the Age of Google, Facebook, and Twitter. Media Development. (Permission granted to reprint)

Crandall, H., Hazel, M., & Caputo, J. S. (2012). What do they expect? Academically entitled students and perceptions of teacher misbehaviors in the online classroom. In L. A. Wankel, & C. Wankel (Eds.), Misbehavior online in higher education: Cutting-edge technologies in higher education series (pp. 43-51). Bingley, UK: Emerald Publishing Group.

Caputo, J. S., & Wynyard, R., & Crandall, H. (2012). Stripping away abstractions: Korzybski and a new visual language. (2012) In C. Anton & L. Strate. (Eds.), Korzybski and … (pp. 231-242). New York: Institute of General Semantics Publishing

Crandall, H. (2012). Violence Associated With Political Rhetoric. In The Multimedia Encyclopedia of Women in Today's World. Sage Publications. ISBN: 9781412995962 https://us.sagepub.com/en-us/nam/the-multimedia-encyclopedia-of-women-in-todays-world/book235975

Caputo, J. S. & Crandall, H. (2012). The Intercultural Communication Cultural Immersion Experience: Preparing Leaders for a Global Future. Journal of Leadership Studies Special Issue: Symposium on Educating and Developing Global Leaders.

Crandall, H. & Busselle, R. A. (2009). Quantitative Research Methods Introductory Exercise. Communication Teacher, 23(3), 121-125.

Busselle R., & Crandall, H. (2002). Television Viewing and Perceptions About Race Differences in Socioeconomic Success. Journal of Broadcasting and Electronic Media. 46 (2).

Crandall, H., & Hazel, M. (2002). Issues in Communication Education: An interview with Joe Ayres (Editor 1999-2002). Communication Education. October, 2002 51, 4.  

Crandall, H. The Relationship Blue Book (2002). Teaching Ideas for the Basic Communication Course, Volume 6, ed. Hugenberg and Hugenberg (Eds.)

Crandall, H., & Ayres, J., (2002). Communication Apprehension and the Spiral of Silence. Journal of the Northwest Communication Association, 31.

Tan, A., Tan, G., Avdeyeva, T., Crandall, H., Fukushi, Y., Nyandwi, A., Chin, H., & Wu, C. (2001). Changing negative racial stereotypes: The influence of normative peer information. Howard Journal of Communications, 12(3), 171-180.

Crandall, H. (2000). Practicing the Impromptu Speech. The Art of Public Speaking 7th ed. McGraw Hill.

Published Reviews


2016, Crandall, H. [Review of Interrogating the Theory and Practice of Communication for Social Change: The Basis For a Renewal by By Pradip Ninan Thomas and Elske van de Fliert] Communication Research Trends, 35(1), 34-36.

2015, Crandall, H. [Review of Rethinking Relationships by Steve Duck] Communication Research Trends, 34(3), 30-31.

2014, Crandall, H. [Review of Creativity and Advertising: Affect, Events and Processes by Andrew McStay] Communication Research Trends, 33(3), 38-40.

2014, Crandall, H. [Review of Television Studies by Jonathan Gray and Amanda D. Lotz] Communication Research Trends, 33(1).

2012, Crandall, H. [Review of Global Memoryscapes: Contesting Remembrance in a Transnational Age by Phillips, Kendall R. and Reyes, Mitchell, G. (Eds.)] Communication Research Trends, 31(3), 34-37

2011, Crandall, H. [Review of On The Binding Biases of Time and Other Essays On General Semantics and Media Ecology by Lance Strate] Communication Research Trends, 30(4), 38-40.

2010, Crandall, H. [Review of Development Communication: Reframing the Role of the Media by Thomas L. McPhail] Communication Research Trends, 29(3), p. 36-38.

2009, Crandall, H. [Review of Understanding Media Users by Tony Wilson] Communication Research Trends, 28(4), 42-43.

2008, Crandall, H. [Review of Art Practice as Research: Inquiry in the Visual Arts by Graeme Sullivan]. Communication Research Trends, 27, 41.

2008, Crandall, H. [Review of Cast A Wide Net: Reconsidering Information for the 21st Century]. Review of Communication, 8 (3), 250. Acceptance rate 25%