Mirjeta Beqiri, Ph.D.

Professor of Operations Management

Mirjeta holds a BBA in Statistics from the University of Tirana, Albania and an MBA and Ph.D. in Operations Management from Southern Illinois University, Carbondale. Mirjeta teaches undergraduate and graduate courses in the field of Statistics and Operations....

Mirjeta Beqiri

Contact Information

Education & Curriculum Vitae

Ph.D., Southern Illinois University

M.B.A. Southern Illinois University at Carbondale

B.B.A., University of Tirana


Mirjeta holds a BBA in Statistics from the University of Tirana, Albania and an MBA and Ph.D. in Operations Management from Southern Illinois University, Carbondale. Mirjeta teaches undergraduate and graduate courses in the field of Statistics and Operations. In addition to teaching in the School of Business Administration, Mirjeta teaches Inferential Statistics in the DNP program in the School of Nursing and Human Physiology, as well as volunteers to teach in the Jesuit Worldwide Learning program. Prior to coming to the United States, Mirjeta worked as the Director of the Statistical Directory of the District Council of Shkoder, Albania, and as the Assistant Professor and Department Chair at the Faculty of Economy, University “Luigj Gurakuqi”, Shkoder, Albania. Her research interests include perceived waiting times, service quality, outsourcing, business ethics, business education, and distance learning. She is a member of several professional organizations, such as Decision Sciences Institute, POMS, and EUROMA, and served as a member of “Ruane Award of Business Education Innovation” Selection Committee (2016, 2017), as well as the Co-Chair of the Instructional Award Innovation Competition, Decision Sciences Institute (2017). Currently, Mirjeta serves as the Chair of the undergraduate Curriculum Committee in the School of Business. At the university level, Mirjeta serves as the Chair of the Academic Council Curriculum Committee; additionally, she serves on the Community Engagement Advisory Board, Core Implementation Committee, and Faculty Senate. In the Spokane community, Mirjeta serves on the Big Brothers Big Sisters of the Inland Northwest Board and supports other organizations as well.

Online Course Delivery: An Empirical Investigation of Factors Affecting Student Satisfaction, (Mirjeta Beqiri) Journal of Education for Business, 2010, 85(2)

Effects of Degree of Uncertainty and Criticality of Service on Perception of Waiting Time: An Empirical Investigation in an Educational Setting, (Mirjeta Beqiri) Journal of Learning in Higher Education , 2008, 9-Jan

The Effects of Commitment to Moral Self-Improvement and Religiosity on Ethics of Business Students, (Mirjeta Beqiri) Journal of Business Ethics, 2008, 80(30), 447-463

Business Ethics Education: The Service Quality Perspective, (Mirjeta Beqiri) The Journal of Learning in Higher Education, 2007, 3(1), 51-58