New Structure

New ITS Structure


To view the new organizational chart click here. 

ITS has made the following structural changes: 

  • We have unified and consolidated IT operations and eliminated silos with a Director of Operations, which will oversee all operational units.
  • We have created a Project Management Office (PMO), which aligns us to be more agile and efficient in meeting the university’s needs.
  • We have significantly increased our attention on information security by creating a Director of Information Security and Compliance position. 
  • We will be able to focus on the future of our central information resource, Banner, with the creation of the Banner Architect position.


  • SYSTEM STATUS

    * All systems are working normally. If you experience any issues please contact the IT Support Center at x5550.

  • ANNOUNCEMENTS

    • ITS will be performing maintenance on Blackboard January 2nd from 4:30AM-8:30PM. If you have questions, contact Client Support Service at x5550.
    • Registering for Banner General Navigation? Try our video option instead! www.gonzaga.edu/bannervideos
    • Need help connecting to Zagnet? Check out our brochure.
    • We now offer a new 24 hour password reset service. To use the service call the IT Support Center and press 2 when prompted, then follow the voice prompts; or go to passwordreset.gonzaga.edu, if prompted by your browser click, 'show all content', and enter the required information.

UPCOMING MAINTENANCE

  • The Blackboard server is scheduled for maintenance on Thursday evenings at 11 PM until Friday mornings at 3 AM and may be unavailable during that time.
  • Network Support Services schedules;Network maintenance on Friday evenings beginning at 5:00 PM;and the network may be unavailable at that time;

ITS QUICK LINKS

Information Technology Services
502 E. Boone Ave.
Spokane, WA 99258-0092
Phone: 509.313.5550
Email Us

Office Location:
Foley Center, LL 017

Office Hours:
8:00AM-5:00PM, Monday - Friday

Support Center SUMMER Hours:
Monday - Friday- 7AM-5PM
Saturday & Sunday - Closed
Holidays- Closed