To better serve and respond to its customers throughout the University the project Management office was created with a focus on managing IT projects and creating and implementing communication tools to better inform the campus about current and upcoming projects, their timeframe, impacts and status. As part of its on-going efforts to better serve and respond to its customers throughout the University, ITS has formed an IT Project Management Office.
What is a project?
A temporary endeavor, with a definite beginning and end, undertaken to create a unique product, service, or result.
Gonzaga ITS projects meet any of the following criteria:
- Resource time exceeds 20 hours;
- Base-building expense exceeds $5,000
- Project cost exceeds $10,000;
- Discretion of ITS CIO or Directors.
Project Excludes: - Incidents or general support requests;
- Routine operational activities (e.g. patching servers).
For Questions contact:
Kay Bachman at 313-5900 / bachman@its.gonzaga.edu
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SYSTEM STATUS
All services are operating normally.
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ANNOUNCEMENTS
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- Registering for Banner General Navigation? www.gonzaga.edu/bannervideos
- Need help connecting to Zagnet? Check out our brochure.
- We now offer a new 24 hour password reset service. To use the service call the IT Support Center and press 2 when prompted, then follow the voice prompts; or go to passwordreset.gonzaga.edu, if prompted by your browser click, 'show all content', and enter the required information.
UPCOMING MAINTENANCE
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- Blackboard: Thursday 11 PM until Friday mornings at 3 AM. It may be unavailable during that time.
- Network: Friday evenings beginning at 5:00 PM. The network may be unavailable at that time.
ITS QUICK LINKS
502 E. Boone Ave.
Spokane, WA 99258-0092
Phone: 509.313.5550
Email Us
Office Location:
Foley Center, LL 017
Office Hours:
8:00AM-5:00PM, Monday - Friday
Support Center Hours:
Monday - Thursday: 7AM-9PM
Friday: 8AM - 5PM
Saturday & Sunday: 1PM - 5PM