Building the Business Case

When you are building your business case it is important to remember to include the following information.

  • Project Proposal
    • Foundational Project information.
  • Project Classification Assessment
    • Determines Non-Major & Major Projects.
    • Major Projects reviewed and authorized by IT governance.
  • Planned Return on Investment
    • A calculated analysis of financial benefit.
    • Major projects only.
    • Tangible and Intangible.
  • Project Complexity & Risk Assessment
    • Process for analyzing project risk.

Information Technology Services
502 E. Boone Ave.
Spokane, WA 99258-0092
Phone: 509.313.5550
Email Us

Office Location:
Foley Center, LL 017

Office Hours:
8:00AM-5:00PM, Monday - Friday

Support Center Hours:

Hours while classes are in session:
Monday-Thursday 7:00AM-8:00PM
Friday 8:00AM-5:00PM
Saturday and Sunday 1:00PM-5:00PM

Hours when classes are NOT in session:
Monday-Friday 7:00-5:00
Weekends & Holidays - CLOSED