Building the Business Case

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When you are building your business case it is important to remember to include the following information.

  • Project Proposal
    • Foundational Project information.
  • Project Classification Assessment
    • Determines Non-Major & Major Projects.
    • Major Projects reviewed and authorized by IT governance.
  • Planned Return on Investment
    • A calculated analysis of financial benefit.
    • Major projects only.
    • Tangible and Intangible.
  • Project Complexity & Risk Assessment
    • Process for analyzing project risk.

 

See the progress of the Wireless Network Project here

SYSTEM STATUS

Connectivity issues with Exchange, Zagweb, and the wireless network have been resolved. Call x5550 if you are still experiencing issues.

ANNOUNCEMENTS

- Not sure when university owned computer needs to be replaced? Check here
- Need help connecting to Zagnet? Check out our brochure.
- We now offer a new 24 hour password reset service. To use the service call the IT Support Center and press 2 when prompted, then follow the voice prompts; or go to passwordreset.gonzaga.edu, if prompted by your browser click, 'show all content', and enter the required information.
- Engineering students, check here for laptop recommendations. 

UPCOMING MAINTENANCE

- Blackboard: Thursday 11 PM until Friday mornings at 3 AM. It may be unavailable during that time.
- Network: Friday evenings beginning at 5:00 PM. The network may be unavailable at that time.

ITS QUICK LINKS

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    Information Technology Services
    502 E. Boone Ave.
    Spokane, WA 99258-0092
    Phone: 509.313.5550
    Email Us

    Office Location:
    Foley Center, LL 017

    Office Hours:
    8:00AM-5:00PM, Monday - Friday

    Support Center Hours:
    Monday - Thursday: 7AM-8PM
    Friday: 8AM - 5PM
    Saturday & Sunday: 1PM - 5PM

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