Building the Business Case

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When you are building your business case it is important to remember to include the following information.

  • Project Proposal
    • Foundational Project information.
  • Project Classification Assessment
    • Determines Non-Major & Major Projects.
    • Major Projects reviewed and authorized by IT governance.
  • Planned Return on Investment
    • A calculated analysis of financial benefit.
    • Major projects only.
    • Tangible and Intangible.
  • Project Complexity & Risk Assessment
    • Process for analyzing project risk.

 

SYSTEM STATUS

All systems are operating normally.

ANNOUNCEMENT

  • See the progress of the Network Project here
    Registering for Banner General Navigation?  www.gonzaga.edu/bannervideos
  • Need help connecting to Zagnet? Check out our brochure.
  • We now offer a new 24 hour password reset service. To use the service call the IT Support Center and press 2 when prompted, then follow the voice prompts; or go to passwordreset.gonzaga.edu, if prompted by your browser click, 'show all content', and enter the required information.
  • Engineering students, check here for laptop recommendations. 

UPCOMING MAINTENANCE

  •  
    • Blackboard: Thursday 11 PM until Friday mornings at 3 AM. It may be unavailable during that time.
    • Network: Friday evenings beginning at 5:00 PM. The network may be unavailable at that time.

ITS QUICK LINKS

    /GUMainWebsite/Campus-Resources/Offices-and-Services-A-Z/Information-Technology-Services/inc/quicklinksquicklinkscopyright
    Information Technology Services
    502 E. Boone Ave.
    Spokane, WA 99258-0092
    Phone: 509.313.5550
    Email Us

    Office Location:
    Foley Center, LL 017

    Office Hours:
    8:00AM-5:00PM, Monday - Friday

    Support Center Hours:
    Monday - Thursday: 7AM-8PM
    Friday: 8AM - 5PM
    Saturday & Sunday: 1PM - 5PM

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