Help Desk
The IT Support Center is part of the Information Technology Services (ITS) Department, focused on meeting your technical needs and providing high quality, dependable and secure services.
What we do:
The IT Support Center provides phone, e-mail, and walk-in computer support for all faculty, staff and students at Gonzaga University. Support for students is limited to network connection support and basic virus/malware remediation.
Where we are:
- Location: Lower Level of Foley Center Library room 017
- Fall Hours (Tuesday Aug 30th - TBD):
Monday-Thursday 7:00AM-9:00PM
Friday 8:00AM-5:00PM
Saturday and Sunday 1:00PM-5:00PM
- Phone: 509.313.5550
- E-mail: helpdesk@gonzaga.edu
- Web: https://support.gonzaga.edu
If we are unavailable please visit our frequently asked questions page for the most common questions we receive or use our self-service portal at https://support.gonzaga.edu .
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SYSTEM STATUS
- All systems are currently operational.
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ANNOUNCEMENTS
- IT Support Center will be closed Saturday May 12th and Sunday May 13th. Summer Hours start 5/14: Monday - Friday 8:00AM-5:00PM
- The wireless network will be unavailable on 5/16/12 from 6:00-6:15AM due to a upgrade. If you have issues after that window call 5550.
- Need help connecting to Zagnet? Check out our brochure.
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UPCOMING MAINTENANCE
- The Blackboard server is scheduled for maintenance on Thursday evenings at 11 PM until Friday mornings at 3 AM and may be unavailable during that time.
- Network Support Services schedules Network maintenance on Friday evenings beginning at 5:00 PM and the network may be unavailable at that time.
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ITS QUICK LINKS
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502 E. Boone Ave.
Spokane, WA 99258-0092
Phone: 509.313.5550
Email Us
Office Location:
Foley Center, LL 017
Office Hours:
8:00AM-5:00PM, Monday - Friday
Support Center Hours:
7:00AM-9:00PM, M-R
8:00AM-5:00PM, Friday
1:00PM-5:00PM, Weekends
Support Center Closed 5/12 & 5/13
Support Center Summer Hours (Starting 5/14/12)
8:00AM-5:00PM, Monday - Friday
