Help Desk
The IT Support Center is part of the Information Technology Services (ITS) Department, focused on meeting your technical needs and providing high quality, dependable and secure services.
What we do:
The IT Support Center provides phone, e-mail, and walk-in computer support for all faculty, staff and students at Gonzaga University. Support for students is limited to network connection support and basic virus/malware remediation.
Where we are:
- Location: Lower Level of Foley Center Library room 017
- Hours while School is in session:
Monday-Thursday 7:00AM-9:00PM
Friday 8:00AM-5:00PM
Saturday and Sunday 1:00PM-5:00PM - Hours when school is NOT in session:
Monday-Friday 7:00-5:00
Saturday, Sunday and Holidays - CLOSED
- Phone: 509.313.5550
- E-mail: helpdesk@gonzaga.edu
- Web: https://support.gonzaga.edu
If we are unavailable please visit our frequently asked questions page for the most common questions we receive or use our self-service portal at https://support.gonzaga.edu .
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SYSTEM STATUS
All services are operating normally.
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ANNOUNCEMENTS
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- Registering for Banner General Navigation? www.gonzaga.edu/bannervideos
- Need help connecting to Zagnet? Check out our brochure.
- We now offer a new 24 hour password reset service. To use the service call the IT Support Center and press 2 when prompted, then follow the voice prompts; or go to passwordreset.gonzaga.edu, if prompted by your browser click, 'show all content', and enter the required information.
UPCOMING MAINTENANCE
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- Blackboard: Thursday 11 PM until Friday mornings at 3 AM. It may be unavailable during that time.
- Network: Friday evenings beginning at 5:00 PM. The network may be unavailable at that time.
ITS QUICK LINKS
502 E. Boone Ave.
Spokane, WA 99258-0092
Phone: 509.313.5550
Email Us
Office Location:
Foley Center, LL 017
Office Hours:
8:00AM-5:00PM, Monday - Friday
Support Center Hours:
Monday - Thursday: 7AM-9PM
Friday: 8AM - 5PM
Saturday & Sunday: 1PM - 5PM
