The IT Support Center is part of the Information Technology Services (ITS) Department, focused on meeting your technical needs and providing high quality, dependable and secure services.
What we do:
The IT Support Center provides phone, e-mail, and walk-in computer support for all faculty, staff and students at Gonzaga University. Support for students is limited to network connection support and basic virus/malware remediation.
Where we are:
- Location: Lower Level of Foley Center Library room 017
- Hours while School is in session:
Monday-Thursday 7:00AM-9:00PM
Friday 8:00AM-5:00PM
Saturday and Sunday 1:00PM-5:00PM - Hours when school is NOT in session:
Monday-Friday 7:00-5:00
Saturday, Sunday and Holidays - CLOSED
- Phone: 509.313.5550
- E-mail: helpdesk@gonzaga.edu
- Web: https://support.gonzaga.edu
If we are unavailable please visit our frequently asked questions page for the most common questions we receive or use our self-service portal at https://support.gonzaga.edu .
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SYSTEM STATUS
All services are operating normally.
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ANNOUNCEMENTS
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- Registering for Banner General Navigation? www.gonzaga.edu/bannervideos
- Need help connecting to Zagnet? Check out our brochure.
- We now offer a new 24 hour password reset service. To use the service call the IT Support Center and press 2 when prompted, then follow the voice prompts; or go to passwordreset.gonzaga.edu, if prompted by your browser click, 'show all content', and enter the required information.
UPCOMING MAINTENANCE
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- Blackboard: Thursday 11 PM until Friday mornings at 3 AM. It may be unavailable during that time.
- Network: Friday evenings beginning at 5:00 PM. The network may be unavailable at that time.
ITS QUICK LINKS
502 E. Boone Ave.
Spokane, WA 99258-0092
Phone: 509.313.5550
Email Us
Office Location:
Foley Center, LL 017
Office Hours:
8:00AM-5:00PM, Monday - Friday
Support Center Hours:
Monday - Thursday: 7AM-9PM
Friday: 8AM - 5PM
Saturday & Sunday: 1PM - 5PM