What is it: All employees receive a university email account during the period of their employment at the University.  Gonzaga uses Microsoft Exchange/Outlook to provide email services for employees.  Email is an official and primary means of communication at Gonzaga and most employees are expected to be able to use Outlook effectively as a normal part of their job responsibilities (certain areas or departments do not regularly use employee email - e.g. grounds, custodial, etc.)

How do I get access:  Your supervisor will put in a request through the IT Support Center by going here and submitting the request for access. 

Once the account is created, all employees can access email in three ways:
1.     From the employee's computer through Microsoft Outlook.
2.     Remotely through Citrix (see Citrix service for more information) and Microsoft Outlook
3.     Remotely through web access at

How do I get training: Self-paced, on-demand training on using Microsoft Outlook is available from Atomic Learning online.

Who do I contact if I have problems:  Call (509-313-5550) or email the IT Support Center for more information.

See the progress of the Wireless Network Project here


-Exchange, Faculty and Staff email, through Microsoft Outlook and are fully restored. Some users who are accessing email through may receive an error up until 3:30PM. If you are prompted with a certificate warning select the ‘proceed’ option to continue to the site. If you receive the warning later than 3:30PM today, please notify the IT Support Center at x5550.

In the future, if you see a security pop-up like you did this morning when accessing exchange, please do not proceed unless instructed by ITS. Doing so could result in a significant security issue for your account.


- Not sure when university owned computer needs to be replaced? Check here
- Need training on a software? Go to
- Need help connecting to Zagnet? Check out our brochure
- Go to to reset your password

- Engineering students, check here for laptop recommendations


- Blackboard: Thursday 11 PM until Friday mornings at 3 AM. It may be unavailable during that time
- Network: Friday evenings beginning at 5:00 PM. The network may be unavailable at that time


    Information Technology Services
    502 E. Boone Ave.
    Spokane, WA 99258-0092
    Phone: 509.313.5550
    Email Us

    Office Location:
    Foley Center, LL 017

    Office Hours:
    8:00AM-5:00PM, Monday - Friday

    Support Center Hours:

    Hours while classes are in session:
    Monday-Thursday 7:00AM-8:00PM
    Friday 8:00AM-5:00PM
    Saturday and Sunday 1:00PM-5:00PM

    Hours when classes are NOT in session:
    Monday-Friday 7:00-5:00
    Weekends & Holidays - CLOSED