EMPLOYEE IN CRISIS
As a manager or co-worker you may come in contact with another employee who is in crisis. This employee may express concerning behavior or thoughts such as harming him/herself or harming someone else. Employees may express intense feelings of hopelessness in response to difficulties in life such as loss, disappointment, failure and many other factors.
When there is a clear, immediate risk of harm, this employee should not be left alone.
A manager or Human Resources (HR) should be contacted to ensure the following process is followed to assist an employee in need:
1. If employee is in imminent danger or threatens to harm another person, call 911 or arrange transport from security or a cab service to a hospital.
2. If employee expresses issues, but seems capable of self or family/friend management, work with Human Resources to do the following:
a. Call family/friend to assist
b. Call doctor or emergency room to alert on the way
c. Have friend/family call when they've arrived at the doctor's office or hospital
3. Manager should contact HR to ensure proper follow-up with the employee.
4. Manager and HR/Disability Resources, Education, and Access Management (DREAM) follows up with employee upon his/her return to ensure employee is able to resume job responsibilities and provide any additional resources.
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