Certificate in Servant Leadership

A 3-month online course designed to guide individuals on how to shape organizational cultures and practices in which people thrive.

Since 1970, when AT&T manager Robert Greenleaf published a book describing the need for a different style of leadership – one in which the leader is compelled first by a desire to serve others –Servant Leadership has become a beacon for ethics-centered leaders. Espoused by companies such as Zappos, Marriott, Starbucks, Whole Foods, REI, and Nordstrom, Servant Leadership is neither a “soft” nor naïve form of leadership; rather, it’s one in which the growth, engagement, and well-being of people are kept at the center of all decisions.

Known internationally for the study of Servant Leadership, Gonzaga University’s School of Leadership Studies has designed the Certificate in Servant Leadershipto guide leaders in shaping organizational cultures in which people thrive. In this 14-week, online course, you’ll explore Servant Leadership with a focus on application to real life. Through company case-studies, leader interviews, group discussions, and more, you’ll not only shape your leadership identity, but develop a practical toolkit for applying Servant Leadership to your workplace and beyond.


Learning Outcomes:

  • Understand and articulate Servant Leadership as defined by Robert Greenleaf and modern leadership experts.
  • Recognize one’s individual, unique servant-leader identity and how it surfaces on teams and in the workplace
  • Develop core emotional intelligence and interpersonal communication skills to support the growth of others
  • Gain tools and skills to create organizational cultures of engagement, committed to the development and well-being of employees. 


The course is entirely online (approximately 3-5 hours a week) with seven (7) 2-hour classes via Zoom, scheduled on specific Mondays from 5:00 - 7:00 PM PDT. Though a structured curriculum, you’ll have flexibility to complete coursework independently, while also having the chance build relationships with your instructor and peers. Students are expected to attend all Zoom classes; however, In case of  an unexpected absence, students can work with instructor to create alternative assignments.


    Fall 2021 course dates: September 13 - December 17th
    Spring 2022 course dates: January 19th - April 22nd
  • Zoom Class 1: Monday, 9/20, 5:00 - 7:00 PM PDT
  • Zoom Class 2: Monday, 10/4, 5:00 - 7:00 PM PDT
  • Zoom Class 3: Monday, 10/18, 5:00 - 7:00 PM PDT
  • Zoom Class 4: Monday, 11/1, 5:00 - 7:00 PM PDT
  • Zoom Class 5: Monday, 11/15, 5:00 - 7:00 PM PDT
  • Zoom Class 6: Monday, 11/29, 5:00 - 7:00 PM PDT
  • Zoom Class 7: Monday, 12/13, 5:00 - 7:00 PM PDT


  • Zoom Class 1: Monday, 1/24, 5:00 - 7:00 PM PDT
  • Zoom Class 2: Monday, 2/7, 5:00 - 7:00 PM PDT
  • Zoom Class 3: Monday, 2/21, 5:00 - 7:00 PM PDT
  • Zoom Class 4: Monday, 3/7, 5:00 - 7:00 PM PDT
  • Zoom Class 5: Monday, 3/21, 5:00 - 7:00 PM PDT
  • Zoom Class 6: Monday, 4/4, 5:00 - 7:00 PM PDT
  • Zoom Class 7: TBD


Debbie Heiser, MA

Class size:

Approx. 20 students per cohort.

How to enroll:

No application required, and no payment required at time of enrollment. Students must have five (5) years of work experience or an undergraduate degree. Spots given on a first-come, first-serve basis, subject to meeting aforementioned criteria. Click here to enroll today!

Cost: $3,200

  • No payment is required at the time of enrollment. Students will receive payment information after their registration is confirmed and prior to the start of the course.
  • A 30%-off scholarship is automatically granted to anyone employed by a 501c3 non-profit or government/public sector agency.
  • Scholarships are also available on a case-by-case basis. To inquire, please email Rachelle Strawther at strawther@gonzaga.edu.
  • Please note: Federal aid is not available for this program. Gonzaga employee tuition waiver does not apply.


  • Upon completion, students receive a Certificate from Gonzaga University and eight (8) Continuing Education credits on a Gonzaga University transcript.
  • Students who successfully complete a School of Leadership Studies certificate program have the option applying a maximum of three (3) credits towards completion of a Masters in Organizational Leadership or Masters in Communication and Leadership at Gonzaga, contingent upon admission.

Want to learn more?

Email Rachelle Strawther, Director of the Center for Lifelong Learning, with questions at strawther@gonzaga.edu