Did you know that as a student enrolled in the London Program you still have access to a the online databases at Foley Library? You can also have the journal articles you need delivered to your desktop. If you ever need research assistance, our librarians are just an e-mail away.

What services are available?

• Web-based access to the Foley Library Catalog of books and media materials. 

• Web-based access to periodical indexes and full-text databases including, but certainly not limited to: 

  • Academic Search Premier 

  • Business Source Premier 

  • MLA (Modern Language Association)

  • ProQuest 

  • Religion & Philosophy Collection

• Journal articles from the Foley Library collection can be scanned and sent to you electronically. 

• Articles from journals not in the Gonzaga collection can be requested though Interlibrary Loan. These articles are also delivered electronically. 

• Reference Assistance by e-mail or online chat. Click on the Ask a Librarian link on the library homepage.

• • Use the 'E-mail Help' form to ask about any aspect of library use or research and we will get back to you with assistance as soon as possible. 

  • Click on "Live Help" to chat with a reference librarian any time, any day!

• If you have hardware or software questions or problems contact the Help Desk at helpdesk@gonzaga.edu

Can I get books? 

• Sorry, no. Even though there are many willing library staff members who have volunteered to make personal deliveries to London, the reality is the cost and time involved to ship books to you (not to mention what it might cost you to return them on time) prevents us from offering our usual book loan service while you are abroad. 

Do I need my Gonzaga ID card to use this service?

• Your Gonzaga ID number is also your library ID number. It's the 8 digit number on the front of your Gonzaga ID card. You'll need this number to access your Foley Library account and when you register for an ILLiad (Interlibrary Loan) account. 
• To use the online databases you will be asked for your user name and password. This should be the same as your login to ZagMail or Blackboard.

• The default login is: 

  • Username: your first initial and last name up to 8 characters total with no spaces. Example: cdickens (as in Charles Dickens) 

  • Password: If you have not changed it already, this is your first initial, last initial and last 4 digits of your social security number. (Total of 6 characters / no spaces). Example: cd1234 

How do I get articles that aren't available online?

• Foley subscribes to a number of databases. If the article you need isn't available in the database you were searching it may be in full-text elsewhere. Click on the Full-Text Options link when viewing the citation.
• Search Periodicals at Foley to see if the journal you need is available online through another database. You will also be able to tell if the journal is available here in the library. 
• If an article isn't available online, but we have it here at Foley in paper format, you can place a request through ILLiad and we will send you a copy of the article electronically.
• If an article is neither online nor available in Foley Library,we can get it for you through Interlibrary Loan. You can place a request for the article through ILLiad. 

What is ILLiad?

• ILLiad is our Interlibrary Loan system. London students may use ILLiad to request copies of articles from the Foley Library Collection as well as any article that is not available online.
• In order to use ILLiad, you must first register for an account. For more information ILLiad FAQ
• YOUR SPECIAL STATUS: 
  • While you are participating in the London program, please use "STUDY ABROAD" as your status in ILLiad. 
  • Please use "London Program" as your street address.
  • You may put an 'x' in other fields that don't apply to your current situation.
  • Remember to update your address information when you come back!

What kind of information should I provide with my request?

• Provide as much information as possible - complete information expedites service!
• Article copy request: Article title, author's name, and journal name with volume, date, and pages. 

How long will it take to receive requested items?

• Requests are processed on a first-come, first-served basis. 
• We can usually locate, digitize and post Foley Center materials to ILLiad within2-3 days. 
• At peak times of the semester, processing of requests may be slowed by a higher than normal request level.  Limiting your requests to 10 per week helps us maintain a consistent workflow. 
• Items not owned by Gonzaga will be requested from another library through the interlibrary loan service. Availability and processing time can vary widely, but typically we will receive articles within 1-7 days of the request date.

How will I receive articles I've requested?

• Digitized copies of articles will be posted to ILLiad and you will be notified by e-mail when an article becomes available. The articles are removed from the ILLiad system after 30 days. 

Who can I contact for assistance? 

• Theresa Kappus, Distance Services Librarian
• Anji Mertens, Interlibrary Loan Specialist
• Kelly Jenks, Periodicals Specialist