Can I get books?

• Sorry, no. Even though there are many willing library staff members who have volunteered to make personal deliveries to Florence, the reality is the cost and time involved to ship books to Florence(not to mention what it might cost you to return them on time) prevents us from offering our usual book loan service. 

Do I need my Gonzaga ID card to use this service?

• To use the online databases you will be asked for your user name and password. This should be the same as your login to ZagMail or Blackboard. The default login is:
• Username:your first initial and last name up to 8 characters total with no spaces. Example: dalighie (as in Dante Alighieri - a famous Florentine citizen).
• Password:If you have not changed it already, this is your first initial, last initial and last 4 digits of your social security number. (Total of 6 characters / no spaces). Example: da1234

• Library ID Number: Your Gonzaga ID number is also your library ID number. It's the 8 digit number on the front of your Gonzaga ID card. You'll also need this number to access your Foley Library account.

How do I get articles that aren't available online?

• Foley subscribes to a number of databases. If the article you need isn't available in the database you were searching it may be in full-text elsewhere. Search Periodicals at Foley to see if the journal you need is available online through another database. You will also be able to tell if the journal is available here in the library.
• If an article isn't available online, but we have it here at Foley in paper format, you can place a request through ILLiad and we will send you a copy of the article electronically.
• If an article is neither online nor available in Foley Library, we can get it for you through Interlibrary Loan. You can place a request for the article through ILLiad.

What is ILLiad?

• ILLiad is our new Interlibrary Loan system. Florence students may also use ILLiad to request copies of articles from the Foley Library Collection.
• For more information ILLiad FAQ
• YOUR SPECIAL STATUS: 
• • While enrolled in the Londonprogram, please use "STUDY ABROAD" as your status in ILLiad. 
  • Please use "Gonzaga in Florence" as your street address. You may put an 'x' in other fields that don't apply to your current situation.
  • Remember to update your address information when you come back!

What kind of information should I provide with my request?

• Provide as much information as possible - complete information expedites service!
• Article copy request: Article title, author's name, and journal name with volume, date, and pages.

How long will it take to receive requested items?

• Requests are processed on a first-come, first-served basis.
• We can usually locate, digitize and post Foley Center materials to ILLiad within 2-3 days.
• At peak times of the semester processing of requests may be slowed by a higher than normal request level. (Limiting your requests to ten per week helps us maintain a consistent workflow.)
• Items not owned by Gonzaga can be requested from another library via the interlibrary loan service. Availability and processing time can vary widely, but typically we will receive articles within 1-7 days of the request date.

How will I receive articles I've requested?

• Digitized copies of articles will be posted to ILLiad and you will be notified by e-mail when an article becomes available.The articles are removed from the ILLiad system after 30 days.

Who can I contact for assistance?
Distance Library Services Staff

• Theresa Kappus, Distance Services Librarian
• Anji Mertens, Interlibrary Loan Specialist
• Kelly Jenks, Periodicals Specialist