Be a leader who helps people thrive

Servant Leadership has become a beacon for ethics-centered leaders since 1970, when AT&T manager Robert Greenleaf published a book describing the need for leaders who desire to serve first. Espoused by companies such as Zappos, Marriott, Starbucks, Whole Foods, REI and Nordstrom, Servant Leadership is neither a “soft” nor naïve form of leadership; rather, it’s one in which the growth, engagement and well-being of people are kept at the center of all decisions.

Known internationally for the study of Servant Leadership, Gonzaga University’s School of Leadership Studies has designed the Certificate in Servant Leadership to guide leaders in shaping organizational cultures in which people thrive.

In this 14-week, online course, you’ll explore Servant Leadership with a focus on application to real life. Through company case-studies, leader interviews, group discussions and more, you’ll not only shape your leadership identity, but develop a practical toolkit for applying Servant Leadership to your workplace and beyond.

“The program provided immeasurable benefits to my career and had a significant personal impact on my life… I now have an action plan to implement my full leadership potential to be a positive change in the world.”  Karen Cash (’22)  Natural Gas Manager, Avista Utilities

What you'll learn

  • Understand and articulate Servant Leadership as defined by Robert Greenleaf and modern leadership experts.
  • Recognize one’s individual, unique servant-leader identity and how it surfaces on teams and in the workplace.
  • Develop core emotional intelligence and interpersonal communication skills to support the growth of others.
  • Gain tools and skills to create organizational cultures of engagement, committed to the development and well-being of employees.
“The program impacted my daily  leadership behaviors. I prioritize  listening to my subordinates and  serving their greater good rather than my objectives… As their capabilities grow, they eventually become servant leaders.”  Peter B. Devantara, S.J. (‘21)  Country Director, Jesuit Refugee Services Indonesia


  • Cost: $3,200
  • Payment Options: Payment plans, discounts, and scholarships available
  • Duration: 14 weeks (start in September or January)
  • Credits: 8 CE credits, transferrable to some master's degrees
  • Format: Fully virtual with 7 live, interactive Zoom classes.
  • Time Commitment: Students tell us they typically spend 3-5 hours per week
  • Instructor: Debbie Heiser, MA | Read bio