Dr. Heather Crandall, Director of the Masters Program in Communication and Leadership Studies, earned an interdisciplinary Ph.D. from Washington State University. Her areas of concentration are American Studies, Communication, and Rhetoric. She is specifically interested in media representation of socio-economic class. Her dissertation was an examination of the ways in which prime-time television crime dramas portray working poor characters. Heather teaches courses in theorizing communication, visual rhetoric, organizational communication, public speaking, small group communication, and interpersonal communication.

Dr. John Caputo is a Professor in the Department of Communication Arts at Gonzaga University. He is a former Chair of the Department of Communication Arts, President of the Association of Jesuit Colleges and Universities Communication Conference, and Executive Secretary of the Northwest Communication Association. He is married and the father of four children. Dr. Caputo earned his Ph.D. from the Claremont Graduate School and University Center. He has been teaching communication courses for more than 30 years and has appeared on radio and television news and discussion programs. His areas of expertise include communication theory, intercultural and interpersonal communication, and media and social values. He is the author of seven books: Effective Communication Handbook; Communicating Effectively: Linking Thought with Expression; Dimensions of Communication; Interpersonal Communication: Competency Through Critical Reasoning, which was co- authored with Bud Hazel and Colleen McMahon; Public Speaking Handbook: A Liberal Arts Perspective with Bud Hazel; McDonaldization Revisited: Critical Essays on Consumer Culture which he co-edited with Mark Alfino and Robin Wynyard for Praeger Press and his newest book, Effective Communication. John Caputo has written more than 20 articles in professional journals, and been honored as a Visiting Scholar In-Residence at the University of Kent at Canterbury, England and taught in Florence, Italy. In addition, Dr. Caputo is on the faculty of Loyola College of Maryland's Cagli Project, Summer Professional Media Experience. He has been honored with Master Teacher Awards by the Western States Communication Association and the University of Texas at Austin.

Bud Hazel is a Professor of Communication Arts at Gonzaga University and has taught here for the past 34 years. He received his B. A. in English from Gonzaga in 1960, an MA in Speech from the University of Washington in 1966 and a Ph.D. in Speech from Washington State in 1972. He teaches classes in Persuasion, Leadership and Communication, Interpersonal Communication and Communication Criticism. He is the Director of Applied Communication Studies at Gonzaga.

In 2003, Dr. Hazel received the Teacher of the Year Award for excellence in teaching.

He has given numerous workshops and speeches to professionals on topics ranging from leadership to humor in the workplace.

He is the author of two books "The Art of Talking to Yourself and Others" and "The Power of Persuasion." He has also co-authored a text on communication entitled "Communicating Effectively" with colleagues John Caputo, Colleen McMahon and Deanna Dannels.

Dr. Michael Carey is an associate professor of Organizational Leadership at Gonzaga University in Spokane, Washington. An educator for twenty-seven years, he has served as a teacher at the elementary, secondary, and university levels, the vice principal of a large secondary school in Eastern Washington, and as assistant to the president of a major university. He has taught in the School of Professional Studies since 1987, and has published in a variety of periodicals. Dr. Carey's research interests include transformational and servant Leadership. He recently published a book on his integrative vision of Leadership entitled Heraclitean Fire: Journeying on the Path of Leadership (Dubuque: Kendall/Hunt, 1999). Dr. Carey is married and has five daughters. He is also a lay Benedictine oblate of Saint Andrew's Abbey, a Catholic monastery for men located in the Mojave Desert of California.

Cher Desautel, M.S., APR Cher serves as President and CEO of Desautel Hege Communications, the largest public relations firm in the region. Her team has won numerous awards in its 8 year history, including Public Relations Society of America's prestigious "Best of Silver Anvil" in 2001. Cher brings over 25 years experience designing and implementing strategic communication programs for a wide variety of clients and organizations such as the Washington State Department of Health, ITRON, Energy Northwest, MSC Premera Blue Cross and Sacred Heart Medical Center. She has been accredited in Public Relations through PRSA for over 20 years, and is currently a doctoral candidate in Gonzaga's Leadership Program and expects to complete her studies in 2005. Her dissertation area is the creation and day to day management of high performing organizations. Cher volunteers extensively in the community for such organizations as St. Joseph Care Center, PRSA, the Downtown Spokane Partnership, the University District and Pathways. Cher has been married since 1982 to James M. Desautel, co-founder of Desautel Hege Communications and has two grown daughters, Stacey Desautel, an artist and teacher and Sara Desautel, a student at University of Washington.

Paul De Palma, before joining the Gonzaga faculty where he is now Associate Professor of Mathematics and Computer Science, spent a decade in the computer industry. His research interests include artificial intelligence and the sociology of computing. Having edited two collections of readings on the social impact of information technology for Dushkin/McGraw-Hill, he is currently writing a book entitled Dim Sum for the Mind: Reflections on the Science and Industry of Computing. A chapter from this book was selected for inclusion in Best American Science and Nature Writing, 2000 (Houghton-Mifflin). His work has appeared in engineering, computer science, linguistics, and literary journals. A member of the American Association for Artificial Intelligence, the Cognitive Science Society, and the Association for Computing Machinery (ACM), he has been chair of the Inland Northwest chapter of the ACM for several years. He has degrees from St. Louis University, Temple University, and the University of California at Berkeley, where he was a Woodrow Wilson Fellow.

Andrew Ciofalo (MSJ, Columbia University) is Professor of Communication/Journalism at Loyola College (Md.) where he arrived in 1983 to found what is now The Communication Department. He is the author and director of the college's Cagli Program in International Reporting which every summer since 2002 has sent undergraduates to participate in The Cagli Media Project, an on-going multi-media web documentary on a small Italian town (http://www.cagliproject.com/). In keeping with his interest in experiential learning, he is the founder of Apprentice House Press, a student-run book publishing company at Loyola College (http://www.apprenticehouse.com/). He teaches courses in Travel Writing, Book Publishing, Magazine Publishing, Magazine Writing, and Opinion Writing. Most recently he has founded The Institute for Education in International Media, an independent organization that sponsors Cagli-style media projects in Italy, Russia and Greece.

Diana Osborne is a management consultant and financial analyst. She teaches macroeconomics and statistics at SCC. Diana has an extensive experience as an international project manager in Eastern Europe for the European Union and EcoLinks, USA. Her research focuses on organizational behavior, communication and culture, virtual teamwork, as well as sustainable development and strategic planning at the organizational level. Diana holds an M.A. Applied Linguistics from South West University, Bulgaria and MBA from Purdue University with concentrations in finance, strategy and human resources.

Michael Hazel is an assistant professor of communication arts at Gonzaga University, and is married and the father of two children. He earned his Ph.D. from Washington State University after living in Japan for eight years. In addition to teaching in the United States, he taught for six years at Immaculate Heart College in southern Japan. His areas of interest include ethics, organizational communication, communication theory, research methods, communication apprehension, and intercultural and interpersonal communication.

Larry Massey comes to teaching Communication after 20 years in the business world. He was in sales & marketing and senior executive management responsible for manufacturing and markets in North America, Europe, Australia, Asia, Africa, and Latin America before a “youthful retirement” in 1998.

Dr. Robin Wynyard, having retired from academic life as an internationally renowned Hamburger Sociologist, still involves himself in education projects if he has something worthwhile to say. Co-editor of the McDonaldization Revisited: Essays in Cultural Criticism and The McDonaldization of Higher Education, he includes journalish, TV and Radio amongst his work. As Professor Emeritus he regularly visited Hamdard University Pakistan where until recently he was external examiner for the Ph.D in Education. He has also enjoyed Visiting Professorships at Gonzaga University. On his last visit he inaugurated and taught the module The Big Mac as Global Communicator for the Master of Arts in Communication and Leadership Studies.

Robin divides his time between Whitstable in England and the Island of Aegina, GREece, where he desperately tries to understand what he sees as the unfathomable Greeks. Being co-founder of the Aegina Cultural Experience (ACE) he is a fully integrated and accepted member of the Greek community. He speaks bad Greek and drinks even worse retsina. Conscious of Greek myth and the weight of ancient history, he communes with nature, living with his partner, Sue, and looking after his donky and cats. Having adopted the Greek name of Robinopoulos, he is currently studying the fantastic Great Schism of 1017 between the Orthodox and Roman Churches, when the Roman Pope and the EAStern Patriarch mutually excommunicated themselves.

Dr. Alexander Kuskis has divided his career between education and business. Holding a BA in English from the University of Western Ontario, and an MA in Drama, Theatre History & Media from the University of Toronto, more recently he completed MEd and PhD degrees in Computing & Educational Media at the Ontario Institute for Studies in Education (OISE), University of Toronto. He is a Research Fellow of the McLuhan Program in Culture and Technology at the University of Toronto. He has held marketing and management positions in communication industries, including book publishing, software, computing and computer training. With teaching stints at the Universities of Toronto, Manitoba (where he also directed student theatre) and Wilfrid Laurier University, he has taught online for Connected University and Royal Roads University. He has also held academic administration positions at DeVry Institute of Technology, the Institute for Computer Studies, and the University of Guelph. Now preferring to teach courses online, he occasionally accepts assignments as an e-learning consultant.

His academic interests include media ecology, McLuhan, Innis and the Toronto School of Communication, computer-mediated communication and learning, communication history, and Internet studies. He is currently doing research on the educational theories of Marshall McLuhan and the pedagogy of online instruction.

Tony Bonanzino is President and CEO of Hollister-Stier Laboratories in Spokane, WA.  His PhD in Leadership Studies is from Gonzaga University.  He teaches Organizational Communication.

Tony serves on the Board of Trustees of the Spokane Regional Chamber of Commerce, is a Board Member of the Northeast Community Center,  serves as Board Chair of HollisterStier Laboratories LLC and is on the Board of Regents, Gonzaga University.