New and Returning Student FAQ

Looking for details about Spring Semester arrival, health & safety protocols and testing?

Here you'll find answers to some of the most frequently-asked questions for new students (freshmen, new grad students, transfers, etc.) and returning students (sophomores, juniors, grad students, etc.) ahead the start of the Spring Semester. These FAQs are grouped by topic:

 
 

Academic Calendar

Changes to the Undergraduate Academic Calendar were shared with the community on October 9th, 2020. The modified calendar includes the following changes:

  • Pushed the start of the semester back by 1 week to January 19th.
  • Removes Spring Break from Spring 2021 calendar.
  • Adds two Reading Days in-between President’s day and Good Friday. These are on Thursday, March 11, 2021 and Friday, March 12, 2021. No classes will be held.
  • These changes do not necessarily pertain to Law or Online Graduate Programs

All Academic Calendars

 

Spring 2021 Courses

As was done in the fall semester, our faculty continued to identify the best ways to facilitate their courses. Certain academic courses are more readily taught in a remote-delivery format while other program courses which require hands-on, experiential work are more difficult to conduct in a virtual environment. The way classes will be taught will once again vary from course to course but are likely to again include a combination of in-person and remote learning.

We continue to have courses involving intensive lab, studio, clinical or similar work offered face-to-face/in-person when we can safely do so and are authorized to do so. All courses are built to ensure high quality instruction and consistency while promoting student engagement and participation. The four options for classes that were previously provided are continuing once again this Spring:

  • Face-to-Face/In-Person Instruction: Traditional classes where your attendance option is in-person, in a physical classroom or space, without the option of attending remotely. These courses are noted with specific class meeting times and without mention of either “Remote Hybrid” or “Remote Only.”
  • Remote Hybrid: You have the option of attending the class in-person as well as/or remotely and synchronously during the regularly scheduled times. You may have to attend some classes in-person on some days and remotely (via Zoom) on other days. There is no expectation that you must attend any classes in-person if attending remotely only is preferred; attendance via Zoom-only is an option.
  • Remote Only (synchronous remote): Instruction is delivered using Zoom. Most (or even all) class meetings are synchronous with you and faculty meeting remotely at established times. There is no option to attend ‘remote only’ classes in-person in a physical setting.
  • TBD: The course delivery modality has not yet been determined. ZagWeb will be updated as soon as the determination has been made.

Information for all courses is available on ZagWeb. We will continue to work with any student who has issues or concerns with their schedule based on the chosen method for their courses. As so many of these circumstances are out of our control, courses may all switch to remote for unspecified periods of time, but for now there are multiple options being considered and proposed.

What Your Classes Might Look Like

Prior to the start of fall semester, faculty creatively determined how to provide each student the best education possible under these less-than-ideal pandemic conditions. While there is tremendous variety in class topics, formats, and structure, faculty have continued to do their best to adopt some baseline standards.

For example, classes meet during specified class times, whether in-person or remotely via Zoom. To maintain 6-foot physical distancing, classroom occupancies are less than they used to be. This means that for classes with more students than safely fit in the classroom, some students attend remotely on a revolving basis. Faculty provide students with more information about this process. While this isn’t ideal, it is a creative way to foster student-faculty relationships that are so crucial to the Gonzaga learning experience.

 

This list shows what modifications were made to classrooms ahead of the start of fall semester, including capacities that allow distancing guidelines to be followed as well as cameras or other technologies that are available.


 

Certain academic courses are more readily taught in a remote-delivery format while other program courses which require hands-on, experiential work are more difficult to conduct in a virtual environment. The way classes will be taught will once again vary from course to course but are likely to again include a combination of in-person and remote learning.

We continue to work to provide courses involving intensive lab, studio, clinical or similar work, be offered face-to-face/in-person where we can safely do so and are authorized to do so. All courses have been built to ensure high quality instruction and consistency while promoting student engagement and participation. The four options for classes that were previously provided are continuing once again this this Spring:

  • Face-to-Face/In-Person Instruction: Traditional classes where your attendance option is in-person, in a physical classroom or space, without the option of attending remotely. These courses are noted with specific class meeting times and without mention of either “Remote Hybrid” or “Remote Only.”
  • Remote Hybrid: You have the option of attending the class in-person as well as/or remotely and synchronously during the regularly scheduled times. You may have to attend some classes in-person on some days and remotely (via Zoom) on other days. There is no expectation that you must attend any classes in-person if attending remotely only is preferred; attendance via Zoom-only is an option.
  • Remote Only (synchronous remote): Instruction is delivered using Zoom. Most (or even all) class meetings are synchronous with you and faculty meeting remotely at established times. There is no option to attend ‘remote only’ classes in-person in a physical setting.
  • TBD: The course delivery modality has not yet been determined. ZagWeb will be updated as soon as the determination has been made.

Information for all courses is available on ZagWeb. We will continue to work with any student who has issues or concerns with their schedule based on the chosen method for their courses. As so many of these circumstances are out of our control, courses may all switch to remote for unspecified periods of time, but for now there are multiple options being considered and proposed.

What Your Classes Might Look Like

Prior to the start of fall semester, faculty creatively determined how to provide each student the best education possible under these less-than-ideal pandemic conditions. While there is tremendous variety in class topics, formats, and structure, faculty have continued to do their best to adopt some baseline standards.

For example, classes meet during specified class times, whether in-person or remotely via Zoom. To maintain 6-foot physical distancing, classroom occupancies are less than they used to be. This means that for classes with more students than safely fit in the classroom, some students attend remotely on a revolving basis. Faculty provide students with more information about this process. While this isn’t ideal, it is a creative way to foster student-faculty relationships that are so crucial to the Gonzaga learning experience.

 

Health and Safety

Dr. Kent Porterfield sent a message to students and families on January 8, 2021 to ensure important procedures for the Spring Semester return to campus were clear and easy to follow. Our Spring Return to Campus guides for students are also available and provide a comprehensive review of guidelines.

Important Takeaways

  • Reduce and minimize contact with people outside your household for the final 7-10 days before arriving on campus.
  • Begin using the ZagCheck App daily. 
  • Get a COVID-19 test at home in the 72 hours prior to your planned departure and return to campus only if that test is negative. 
    • If the test comes back positive, we ask that you remain at home and contact our COVID-19 Hotline at 509-313-7070 (ext.1) for support, including guidance on beginning your studies remotely.
  • For students living on campus – whether for the first time or returning from the fall – we are offering a more formal Spring “check-in” process focused on student health and wellness. 
  • If you are arriving prior to January 16, free drive-up testing is available at the Spokane Arena Centralized Location (720 W. Mallon Ave, Spokane, WA 99201), Monday - Friday from 9 am to 5 pm.
  • On campus and off campus student surveillance testing will begin January 20. You will be notified by email each week if you are selected for testing.
Looking for more detail about Spring arrival and check in?
 

In support of the campus community health and safety, access to Gonzaga University facilities will continue to remain restricted for the Spring Semester. Your Gonzaga ID card will provide you access to your residence hall, all academic classroom buildings, and facilities that provide services to all students. All facilities will be locked and only accessible with your ID card, therefore you must carry your Gonzaga ID card with you at all times in order to gain access. For example, if you live in a residence hall, your ID card will not provide access to any other residence hall. If you wish to go to a common space facility, you will have access but must use your ID card to enter.

Gonzaga continues to operate in this way in order to reduce the density of people in facilities, reduce the incidents of non-community members access, and to aid in COVID-19 contact tracing. There will be a brief pause on these restrictions during Spring Orientation and move-in from January 15 through January 18, but then restrictions will resume.

Common spaces all employees and students can access with their ID Card:

  • Cataldo Hall
  • College Hall
  • Crosby Center
  • Foley Center
  • Hemmingson Center
  • Rudolf Fitness Center
  • Duff’s in Kennedy
  • Mail Room

If you have questions or concerns about access, please call Campus Security and Public Safety at (509) 313-2222.

 
Updated December 04, 2020

Employees: Please contact your healthcare provider. Also, please contact the Human Resources benefits team (via leaves.accommodations@gonzaga.edu).

Students: Please contact GU Health and Counseling Services at 509-313-4066.

Please also see question for "Do students with COVID-19 need to isolate?"

If you are sick with COVID-19 or you suspect you are infected with the virus, follow the steps below to help prevent the disease from spreading to other people.

1) Stay home except to get medical care.

  • Stay home: People who are mildly ill with COVID-19 are able to isolate at home during their illness. Do not leave your residence, except for getting medical care.
  • Avoid public areas: Do not go to work, school, or public areas.
  • Take care of yourself: Get rest and stay hydrated. Take over-the-counter medicines, such as acetaminophen, to help you feel better.
  • Stay in contact with your healthcare provider: Call before you get medical care and seek help immediately if you have trouble breathing or think it is an emergency.
  • Avoid public transportation: Avoid using public transportation, ride-sharing, or taxis.

2) Separate yourself from other people and animals in your home.

  • Stay away from others: As much as possible, you should stay in a specific room and away from other people and pets in your home. Also, you should use a separate bathroom, if available. If you must be around other people or animals inside or outside the home, wear a cloth mask.
  • Limit contact with pets & animals: You should restrict contact with pets and other animals while you are sick with COVID-19, just like you would around other people. Until we know more about this coronavirus, it is still recommended that people sick with COVID-19 limit contact with animals. See COVID-19 and Animals for more information.

3) Monitor your symptoms.

  • Symptoms of COVID-19 fever, cough, or other symptoms.
  • Follow care instructions from your healthcare provider and local health department. Spokane Regional Health District may give instructions on checking your symptoms and reporting information.

4) Call ahead before visiting your healthcare provider.

  • Call ahead: Many medical visits for routine care are being postponed or done by phone or telemedicine.
  • If you have a medical appointment that cannot be postponed, call the healthcare provider and tell them that you have or may have COVID-19. This will help the healthcare provider’s office take steps to keep themselves and other patients from getting infected or exposed.

5) Wear a mask if you are sick.

  • You should wear a madk over your nose and mouth if you must be around other people or pets and before you enter a healthcare provider’s office.
  • You don’t need to wear the mask if you are alone. If you can’t put on a cmask (because of trouble breathing, for example), cover your coughs and sneezes in some other way. Try to stay at least 6 feet away from other people. This will help protect the people around you.

6) Continue to practice other health and safety measures to care for yourself and protect others. The CDC also advises you to:

  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash. Wash your hands with soap and water for at least 20 seconds immediately after. If soap and water are not available, use an alcohol-based hand sanitizer with at least 60% alcohol.
  • Clean your hands often. Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer with 60% alcohol, covering all surfaces of your hands and rubbing them together until they feel dry. This is especially important after blowing your nose, coughing, or sneezing; going to the bathroom; and before eating or preparing food. Soap and water are the best options, especially if hands are visibly dirty.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid sharing personal household items. Do not share dishes, drinking glasses, cups, eating utensils, towels, or bedding with other people in your home. Wash these items thoroughly after using them with soap and water or put in the dishwasher.
  • Clean all “high-touch” surfaces every day. Clean and disinfect high-touch surfaces in your “sick room” and bathroom; wear disposable gloves. Let someone else clean and disinfect surfaces in common areas, but you should clean your bedroom and bathroom, if possible. If a caregiver or other person needs to clean and disinfect a sick person’s bedroom or bathroom, they should do so on an as-needed basis. The caregiver/other person should wear a mask and disposable gloves prior to cleaning. They should wait as long as possible after the person who is sick has used the bathroom before coming in to clean and use the bathroom. High-touch surfaces include phones, remote controls, counters, tabletops, doorknobs, bathroom fixtures, toilets, keyboards, tablets, and bedside tables.
  • Clean and disinfect areas that may have blood, stool, or body fluids on them. Use household cleaners and disinfectants. Clean the area or item with soap and water or another detergent if it is dirty. Then, use a household disinfectant. Be sure to follow the product instructions for safe and effective use. For comprehensive information about cleaning and disinfection guidance, visit the CDC Detailed Disinfection Guidance page.
 

We continue to work with Spokane Regional Health District and other professionals to ensure that classrooms, and other spaces where teaching and learning take place are designed with physical distancing in mind. Physical distancing was developed for common areas, such as the Foley Center Library, the Hemmingson Center, McCarthey Athletic Center and other shared spaces. All 133 classrooms identified for hybrid online/in-person teaching had classroom computers and document cameras installed.

 
Updated December 04, 2020

Everyone must continue to be an active participant in the effort to stem the risk of contracting and spreading the disease. Important steps and risk-reduction factors include:

  • As an institution adopted physical distancing protocols, and effective cleaning and disinfecting practices.
  • We set aside several on-campus facilities to house students if isolation is necessary due to contracting the virus.
  • We continue to follow Spokane Regional Health District contact tracing protocols, and designated spaces for quarantine of those who may have been exposed.
  • Employees monitor their health daily, attest to their health status before returning to work, and follow prevention protocols as outlined in the Employee Return to Campus Plan.
  • Health and prevention training, reminders and educational materials are provided to students, staff and throughout campus.
  • We are committed to supporting our students in the event of illness and have our own Health and Counseling Center on campus.
  • Spokane has two major medical centers with which we work closely when our student need emergency care; both are located within 3 miles of campus.
 

The Center for Disease Control (CDC) has guidance for individuals traveling from various regions. Guidance for your specific country of origin of travel can be found on the CDC website. It is expected that you will follow the guidance prior to your departure as well as the guidance upon your arrival. If you have specific questions related to these requirements, please contact the Center for Global Engagement at (509) 313-3549 or isss@gonzaga.edu.

Generally there are requirements for Covid-19 testing within a certain number of days upon arrival to Spokane, and in some cases upon arrival in the United States (depending on the airport and their immigration requirements – please make note of these when making your travel plans). In Spokane, you can arrange for Covid-19 tests by referring to the Covid-19 test schedule found at www.gonzaga.edu/ZagOn or by calling Health and Counseling Services at (509) 313-4052.

If this is your first time attending classes at Gonzaga University, you may contact the Center for Global Engagement at (509) 313-3549 or isss@gonzaga.edu to assist you in coordinating any services you may require during the recommended period of quarantine as defined by the CDC.

 

We know the situation surrounding the coronavirus pandemic makes the transition to Gonzaga especially challenging for new students this year. We've set up a hotline to help you and your family get the information you need quickly. 

Tuition and Finances

Students may defer admission for a semester or one academic year. Learn more about the deferment process. Scholarships are reassessed each academic year, but usually maintain or increase. The FAFSA must be filed again.

 

[Please also refer to the question “Are classes in person or remote learning?” under the Spring 2021 Classes heading above on this page.]

Informed by our university-wide efforts to adapt to the pandemic – including new investments in technology, personal safety, and facilities – tuition has been set regardless of the method of instruction and will not be refunded in the event instruction occurs remotely for any part of the Academic Year.

We recognize that changes in the mode of delivery, to include virtual or hybrid courses, differs from a traditional face-to-face classroom experience. Gonzaga faculty continue to rise to the challenge in adapting coursework and content to flexible modes of delivery, bolstered by investments in classroom technology, online tools to support learning, and instructional design. Our faculty and staff colleagues throughout the university remain committed to a high impact and personal experience with our students in all settings, particularly in these difficult and confusing times. Together, our learning community will continue to adapt and respond to the needs of our students throughout this difficult time, guided by our Jesuit tradition of a transformational education and cura personalis.

If you have had financial challenges, please consider filing a financial aid appeal.

Tuition adjustments will continue to be available to withdrawing students depending on the date of withdrawal as set forth in the University’s policy on tuition adjustment and withdrawals.

Lab, course, and activity fees have been reviewed and reduced where appropriate and such adjustments are reflected, as applicable, on the Spring 2021 billing statement. Further reduction of lab, course, and other activity fees may be needed as the spring semester moves forward. 

Other required undergraduate fees will be assessed and adjusted as follows:

  • The technology fee remains unchanged and will, in part, supplement the investments made in classroom and other digital technology to accommodate hybrid and online coursework.
  • The fitness center fee, an otherwise required fee for full-time undergraduate students and optional fee for graduate students, will not be assessed for the spring semester. The University will continue to endeavor to open and make available the Rudolf Fitness Center, subject to health and safety considerations, use limitations and protocols when the University is authorized to do so by the State of Washington and the Spokane Regional Health District.
  • Undergraduate students who have already been charged the fee will have it reversed in the next month.
 
Updated December 04, 2020

Should a public health or governmental authority order the closing of on-campus residence halls and University rental units for more than one week, the University may establish a proportional refund for applicable housing and dining plans, depending upon the specific circumstances.   

 

We recognize that many students depend upon employment for financial support. Student employment continues to be a priority as we listen to the needs of our students and follow the guidance provided by governmental agencies to identify safe work opportunities. We continue to diligently monitor the climate surrounding the upcoming spring semester and are working to outline the student employment options available.

At this time, we anticipate the availability of both on site and remote work options once again for students. We are working closely with departments across campus and local employers to identify their needs so we can connect students up with the available work opportunities for the spring semester. Recruitment efforts have been postponed while we continually gather new information. Please monitor your Zagmail and Morning Mail for helpful information and updates to guide you through your job search process. The job board will be updated as jobs become available, so please visit it regularly.

The Student Employment Office is committed to monitoring the guidance for updates during the everchanging times and keeping you informed. We would like to offer transparency with the following information:

  • A work study award provides you with the opportunity to secure a job to earn money and gain valuable work experience, but is not a guarantee of funding. The program is run on a first come, first served basis. To conduct your job search, visit Student Employment.
  • It is at the discretion of the Department of Education or the State of Washington to shift work study funds to grant opportunities for eligible students. This was an opportunity that was available during the fall 2020 semester, but we have not received guidance on this option thus far.

Student Employment is committed to providing impactful support for student work opportunities. Our goal is to be an enriching connection to the campus and local community resources. Please contact us with any questions you have.

 
Updated December 04, 2020
We recognize this difficult time will have a serious impact on the income for many. Gonzaga’s Financial Aid Office is available to help. Please complete the Special Conditions Appeal form and send it to Financial Aid at finaid@gonzaga.edu.  You can learn more about the Special Conditions Appeal process here
 

Other Common Questions

Our faculty continue to offer their courses in an interactive “live” remote mode where possible, even if they have chosen face-to-face/in-person, or a hybrid teaching, approach. As such, it will be possible for students who wish to do so to pursue their studies remotely for Spring semester. Please contact your advisor to explore if distance delivery will work for your class schedule.

If you are unable to attend via distance delivery, students may defer admission for a semester or one academic year. Learn more about the deferment process.

 

Every member of our community is expected to be an active participant in the effort to mitigate risk and protect one another.

As a Jesuit, Catholic, Humanistic institution, the University has confidence that community members will continue to treat the situation in which we find ourselves with regard to COVID-19 seriously. It is critical that all of us continue to be active participants in the work of mitigating transmission and conducting ourselves in a manner appropriate to this circumstance. Compliance with all required public health practices included in all Zag On materials is expected of every member of our Gonzaga community.

During this time, the institution will have limited tolerance for conduct in violation of our community policies and expectations, which can be found in the Student Code of Conduct. Additionally, acknowledging the COVID-19 Notice & Acknowledgment of Student Risk document found in the Spring Return to Gonzaga Guides displays our commitment to upholding behaviors that work to maintain the health and safety of our campus.

For information about the University’s response to violations of the Student Code of Conduct, visit the Resolution Center for Student Conduct and Conflict website or email resolutioncenter@gonzaga.edu. Learn more about COVID-19 expectations and resolution responses, visit the Our Approach to COVID-19 section of the Resolution Center website.

 

It is with great sadness that the Spring 2021 study abroad programs have been cancelled. With many countries keeping travel restrictions in place and with lock down returning to key countries like Italy, it became increasingly difficult to have students safely participate in study abroad programs. While Gonzaga believes that international education is a part of the core academic experience, the health and safety of our students is the number one priority.

Our colleagues in Florence have put together a number of virtual and digital opportunities allowing students, faculty, and staff to experience Florence. Faculty in Florence have been giving access to parts of the city that students and tourists would never see. We welcome everyone to sign up for these virtual and digital opportunities. Please connect with Erin Schultheis at schultheis@gonzaga.edu for more information. The Center for Global Engagement with key senior leadership and colleagues in Florence are working to run study abroad programs for the Summer 2021 and will be working to get student abroad for the Fall 2021. Applications for Fall 2021 will open on December 15.

 

The RFC will be open for students to maximize recreational opportunities as allowed by the state’s current guidelines. As of December 2020, Patrons will continue to reserve the equipment they wish to use through Gonzaga’s IMLeagues software program. Locker rooms and the pool are closed and equipment is spaced to meet safety standards and physical distancing protocols under state and local health department guidelines . Please check the IMLeagues website and the RFC’s social media pages for the most up to date information and updates for the RFC.

Spring 2021 RFC hour of operations:

Mon – Thur: 6am – 11pm
Friday: 6am – 10pm
Saturday: 9am – 6pm
Sunday: 9am – 10pm

 
Updated December 07, 2020

If you change your plans, contact us as outlined below:

  • Courses: For a change in how you will attend courses, email your instructors directly. (For example, if you indicated you wanted to be on campus but now you wish to take courses online.)
  • Housing: For a change in your on-campus housing selection, please email housing@gonzaga.edu.
  • Enrollment: If you wish to withdraw from fall courses, please contact the Office of the Registrar at registrar@gonzaga.edu.
 


If your question hasn't been answered in this FAQ, please contact our University Call Center.