Certificate in Servant Leadership

A 3-month course designed to guide individuals on how to shape organizational cultures and practices in which people thrive.


Since 1970, when AT&T manager Robert Greenleaf published a book describing the need for a different style of leadership – one in which the leader is compelled first by a desire to serve others –Servant Leadership has become a beacon for ethics-centered leaders. Espoused by companies such as Zappos, Marriott, Starbucks, Whole Foods, REI, and Nordstrom, Servant Leadership is neither a “soft” nor naïve form of leadership; rather, it’s one in which the growth, engagement, and well-being of people are kept at the center of all decisions. 


Known internationally for the study of Servant Leadership, Gonzaga University’s School of Leadership Studies has designed the Certificate in Servant Leadership to guide leaders in shaping organizational cultures in which people thrive. In this 14-week, online/on-campus course, you’ll explore Servant Leadership with a focus on application to real life. In the case that COVID-19 continues to limit travel, the on-campus component will be substituted by a virtual gathering. Through company case-studies, leader interviews, group discussions, and more, you’ll not only shape your leadership identity, but develop a practical toolkit for applying Servant Leadership to your workplace and beyond. 


Learning Outcomes:

  • Understand and articulate Servant Leadership as defined by Robert Greenleaf and modern leadership experts.
  • Recognize one’s individual, unique servant-leader identity and how it surfaces on teams and in the workplace
  • Develop core emotional intelligence and interpersonal communication skills to support the growth of others
  • Gain tools and skills to create organizational cultures of engagement, committed to the development and well-being of employees. 


The course is primarily online (approximately 3-5 hours a week), with a 2-day immersion on Gonzaga’s campus. Unlike some universities’ online offerings, Gonzaga’s online Certificates courses are highly interactive. Though a structured curriculum, you’ll have flexibility to complete coursework independently, while also having the chance to connect with your instructor and peers.


Class size:

No more than 20 students per cohort


Spring 2021 Course dates:

January 20th – April 30th, 2021.

Immersion dates: February 12th - 13th, 2021 (Tentative)

How to enroll: No application required. Enroll directly between November 1st, 2020 - December 15th, 2020. Students must have 5 years of work experience or an undergraduate degree. 



$2,900 (a special rate for the pilot cohort only) No payment is required at the time of enrollment. Bills will be issued to participants when registration is confirmed. 

Upon completion, students receive a transcripted Certificate from Gonzaga University and seven (7) Continuing Education credits.

To reserve a spot in the Spring 2021 program, email claye@gonzaga.edu