Canfield Lifelong Learning Keynote

Join us for the 2022 Canfield Lifelong Learning Keynote
Featuring Erica Dhawan

 Digital Body Language: Collaborate Faster and Further, Together Featuring Erica Dhawan

Email replies that show up a week later. Video chats full of “oops... sorry no you go” and “can you hear me?!” Ambiguous text-messages. Is it any wonder communication takes us so much time and effort to figure out? How did we lose our innate capacity to understand each other? Humans rely on body language to connect and build trust, but with most of our communication happening from behind a screen, traditional body language signals are no longer visible - or are they? In her keynote, Erica combines cutting-edge research with engaging storytelling to decode the new signals and cues that have replaced traditional body language across genders, generations, and cultures. In person, we lean in, uncross our arms, smile, nod, and make eye contact to show we listen and care. Online, reading carefully is the new listening. Writing clearly is the new empathy. And a phone or video call is worth a thousand emails. In this keynote, Erica Dhawan, author of the new book DIGITAL BODY LANGUAGE will supercharge your teams with collectively understood rules that foster connection, build trust and drive innovation.

Learning Outcomes

  • Understand your collaboration style and the digital body language signals you may be broadcasting (even if you don't intend to!)
  • Create cultures of maniacal clarity across email, phone, IM, text, video, and even live meetings
  • Develop a collaboration strategy that fosters valuable relationships, both in-person and online
  • End cultures of useless meetings, missed deadlines, and digital misunderstandings

Tuesday, April 26, 2022
5:30-6:20 PM - Networking Social
6:20-7:45 PM - Presentation and Q&A

The Lodge at St. Edwards Park
14477 Juanita Dr. NE, Kenmore, WA 98028