IT Support Center

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 Support Center

Who We are:

The IT Support Center is part of the Information Technology Services (ITS) Department, focused on meeting your technical needs and providing high quality, dependable and secure services.

What we do:  
The IT Support Center provides phone, e-mail, and walk-in computer support for all faculty, staff and students at Gonzaga University. 

Where we are:

  • Location: Faculty and Staff  Tech support is located in the lower level of the Foley Center Library Room 015. Student Tech Support is located in the Next Gen Tech Bar (NGTB) on the main floor of Hemmingson room 113. 
      
  • Hours while classes are in session:
    IT Support Center: 
    Monday - Friday: 7:00AM - 5:00PM
    Saturday & Sunday: Closed

    Next Gen Tech Bar:
    Monday - Friday: 7:30AM - 8:00PM
    Saturday & Sunday: Closed

How you can contact us:

For more information and instructions on how to use the Tech Support Portal please go here



SYSTEM STATUS

- All systems are operating normally. 

ANNOUNCEMENTS

- Not sure when university owned computer needs to be replaced? Check here
- Need training on a software? Go to www.gonzaga.edu/softwaretraining
- Need help connecting to Zagnet? Check out our brochure
- Go to passwordreset.gonzaga.edu to reset your password

- Engineering students, check here for laptop recommendations

MAINTENANCE

- Blackboard: Thursday 11 PM until Friday mornings at 3 AM. It may be unavailable during that time
- Network: Friday evenings beginning at 5:00 PM. The network may be unavailable at that time

ITS QUICK LINKS

    /GUMainWebsite/Campus-Resources/Offices-and-Services-A-Z/Information-Technology-Services/inc/quicklinksquicklinkscopyright
    Information Technology Services
    techsupport@gonzaga.edu
    509.313.5550

    IT Support Center (Faculty/Staff): 
    Monday - Friday: 7:00AM - 5:00PM
    Saturday & Sunday: Closed

    Next Gen Tech Bar (Students):
    Monday - Friday: 7:30AM - 8:00PM
    Saturday & Sunday: Closed
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