FAQs

  1. What is a ZAGCARD?
    The ZAGCARD is the official ID card for the Gonzaga University community. It has many uses on campus be sure to have your ZAGCARD with you at all times.

  2. Where can I use my ZAGCARD?
    On campus your ZAGCARD is used to access your meal plan and Bulldog Bucks. Bulldog Bucks can be spent on and off campus visit, Bulldog Bucks Welcomed Here to view the most up to date list.

  3. How do I get my ZAGCARD?
    Students visit the Submit Your Photo page for all the info you need.

  4. What is the cost of my first ZAGCARD?
    It is free!

  5. I left my ZAGCARD at home?
    You have a couple of options: Freeze your ZAGCARD, replace it and have all the functionality the card offers OR have it mailed to you. In the meantime you can get a temporary meal card from Zag Dining. This temporary card will only allow entrance to the dining hall and will not work for door access or any other function on campus.

  6. I lost my ZAGCARD how do I replace it?
    As soon as you realize you lost your ZAGCARD take action to prevent loss of your funds Freeze your card. Visit Manage Your ZAGCARD for instructions on how to replace your card.

  7. Can I give my ZAGCARD to someone else to use?
    No. The ZAGCARD is not transferable. For your own safety and the safety of the GU community, do not share your ZAGCARD. Your ZAGCARD not only contains personal information it also opens doors. When the card is swiped or tapped for any reason there is a record of it. Do not expose yourself or the community to fraud or potential theft. Businesses are required to check the photo on the card to be sure it matches the customer. In the event a photo does not match the customer the card can be confiscated and both the card owner and the person attempting to use the card will be subject to University disciplinary action. Show you care, don't share.

  8. How should I take care of my ZAGCARD?
    Your ZAGCARD not only has the magnetic strip on the back there is also a smart chip embedded within the card. Treat your card with care and it should last several years.

    ZAGCARD care tips:

    • Do not bend or punch a hole in the card, you risk damaging the smart chip and this will result in having to replace the card.
    • Do not place labels or stickers on the card.
    • Never store the card in direct sunlight or expose to excessive heat.
    • Leather, such as a wallet, rubbing the card directly can dull the finish making the text, image and magnetic strip difficult to read.
    • Keep your card away from electromagnetic fields such as cell phones, microwaves, televisions and other cards with magnetic strips.
    • Your ZAGCARD is not an ice scraper.

    The replacement fee will be charged for cards that have become damaged due to misuse or improper care.

  9. I was issued a ZAGCARD as a student and now I am a GU employee, do I need a new card? 
    Yes. Bring your signed Authorization Form, your old ZAGCARD, and a valid government issued photo ID to the Student Financial Services office located in the lower level of the Crosby Center for your free replacement.