Methodology

methodology

Gonzaga University Information Technology Services Project Management methodologies consists of the following four elements:

1.) Efficiency: Consistent ITS processes and governance provide the means to respond to prioritized demand. 

2.)Effectiveness: Delivery of the right services at the right time for the right cost. 

3.) Alignment: Matching delivered ITS capabilities to strategic objectives. The right work will be done to achieve what matters most to the university. 

4.) Reliability and Satisfaction: Dependable service while meeting the needs and expectations of the University, Sponsor and End-User. 


Information Technology Services
techsupport@gonzaga.edu
509.313.5550

IT Support Center (Faculty/Staff): 
Monday - Friday: 7:00AM - 5:00PM
Saturday & Sunday: Closed

Next Gen Tech Bar (Students):
Monday - Friday: 7:30AM - 8:00PM
Saturday & Sunday: Closed