Mirjeta Beqiri


Professor of Operations Management

Mirjeta joined the SBA faculty in 2002.

B.B.A.: University of Tirana 1988
M.B.A.: Southern Illinois University 1996
Ph.D.: Southern Illinois University 2004

Brief Biography

Mirjeta holds a BBA in Statistics from the University of Tirana, Albania and an MBA and Ph.D. in Operations Management from Southern Illinois University, Carbondale. Mirjeta teaches undergraduate and graduate courses in Business Statistics and Operations. During summer, Mirjeta teaches Quantitative Methods in the Ph.D. program at the University “Aleksander Moisiu”, Durres, Albania. Prior to coming to the United States, Mirjeta worked as the Director of the Statistical Directory of the District Council of Shkoder, Albania, and as the Assistant Professor and Department Chair at the Faculty of Economy, University “Luigj Gurakuqi”, Shkoder, Albania. Her research interests include perceived waiting times, service quality, outsourcing, business ethics, business education, and distance learning. She is a member of several professional organizations, such as Decision Sciences Institute, POMS, and EUROMA. At the School of Business, Mirjeta chairs the Graduate Committee.

Selected Publications

Online Course Delivery: An Empirical Investigation of Factors Affecting Student Satisfaction, (Mirjeta Beqiri) Journal of Education for Business, 2010, 85(2)

Effects of Degree of Uncertainty and Criticality of Service on Perception of Waiting Time: An Empirical Investigation in an Educational Setting, (Mirjeta Beqiri) Journal of Learning in Higher Education , 2008, 9-Jan

The Effects of Commitment to Moral Self-Improvement and Religiosity on Ethics of Business Students, (Mirjeta Beqiri) Journal of Business Ethics, 2008, 80(30), 447-463

Business Ethics Education: The Service Quality Perspective, (Mirjeta Beqiri) The Journal of Learning in Higher Education, 2007, 3(1), 51-58