Other Policies

Grounds Management (specific to the off-campus properties)

Residents are responsible for general upkeep of the grounds. This includes watering the lawns, snow and ice removal from the sidewalks and disposing of garbage in the proper designated containers. The University agrees to mow the lawns, furnish water for the premises and provide removal of garbage. The University will also maintain all structural components in good repair, all electrical, plumbing, heating and other facilities supplied in reasonably good working order, excluding laundry appliances. In addition, the University will provide a program for the control of infestation by insects, rodents and other pests.

Heating, Air Conditioning

Students who feel that the level of heat within their residence hall room, apartment, or house is abnormally low or high should immediately contact Plant Services (Gonzaga extension 5656). Students may also communicate with their Residence Hall Staff member. Fire can originate from materials touching up against heating units. Thus, personal items such as clothes, notebooks, bedding, etc., as well as drapes, must be kept at least 12 inches from radiators, electric heat panel, base board heater, furnaces, and other heat producing devices.

Personal air conditioning units are not allowed within University residence halls, apartments and properties. Air conditioners are an excessive drain on electricity, may cause damage to window ledges and screens, and pose a safety risk if installed improperly. Any exceptions to this policy must be explicitly granted by the Office of Housing & Residence Life.

Key Possession

The possession of keys by anyone other than the person they were issued to is not allowed. Loaning and giving away room keys is an extreme security risk and is strictly prohibited.

Key Replacement

Students who have lost their key or keys should contact their Residence Director. The student’s request will initiate a lock(s) change, and new keys will be issued. A minimum fee of $25.00 per key will be charged to the student’s account when a lock change is made as a result of a lost key(s). The University reserves the right to raise this fee during any year to keep pace with parts and labor costs.

Lock Outs

It is important that students be responsible for carrying their room and hall keys with them whenever they are out of their room. The University does not consider the un-locking of student doors "upon request" a responsibility. The Residence Hall Staff are instructed to utilize their master keys in the event of emergency, policy enforcement, and/or official University business. For those very occasional accidental lock outs, students should begin by trying to find a residence life staff member to let them in. After exhausting their staff options, a resident may call Campus Public Safety & Security for assistance.

Residence Hall Staff and Security Staff will record the number of times that a given student requests a key-in due to accidental lock-out. After the second such key-in the student may be assessed a charge to their account.

Maintenance Requests (Work Orders)

Students may make requests for repair or replacement of broken, deteriorating, or worn-out items within their room or property by contacting the Plant Services department at Gonzaga extension 5656 between the hours of 7:00a.m. and 5:00p.m., Monday through Friday (except holidays). In addition, a request can be made by emailing "customer service" on the GU system. There is no charge for work done that is considered "routine" or "normal wear and tear." Students are hereby advised that when they make a maintenance request, either directly as described above or indirectly through a residence life staff member, they are giving permission for University personnel to enter their room, unscheduled, at a reasonable time of day in order to fix the item mentioned.

Emergency repairs may be coordinated after 3:00p.m. and on weekends by contacting the University Switchboard (dial "0" from any on-campus extension, or dial "328-4220" from any local off-campus telephone).

Residents may also contact their Residence Hall Staff for assistance with matters that require repair.

Pets

The presence of animals within University Housing poses serious health, safety, and maintenance risks. In addition to direct damage incurred by animals, many students have allergic reactions to various animals, as well. Further, damage and/or problems may become residual, posing difficulties for subsequent residents or tenants. Therefore, animals of any kind – except for harmless fish in an aquarium, not to exceed ten gallon capacity per room– are prohibited on or within any room or property.

Smoking

Smoking of any kind is prohibited inside residence hall facilities, including stairwells, balconies, and any grounds area closer than 25 feet from the structure. Evidence of smoking, including presence of residual odor, will be responded to as a violation of this policy.

Vending Machines