Information Technology Services

INFORMATION TECHNOLOGY SERVICES

Information Technology Services (ITS) provides service and support to the entire Gonzaga campus in the use of technology. ITS is comprised of four divisions; Central Computing and Network Support Services, Desktop Support Services, The Foley Center, and Instructional Technology Support Services.

Central Computing and Network Support (CCNS) is located in the lower level of the Administration Building. CCNS operates and maintains the central computing center, which houses a variety of corporate computing servers and networking equipment. CCNS also manages and maintains the campus network and associated UNIX and Windows local area network services. Included in these services is a central Help Desk (extension 5550) which provides telephone assistance to students, faculty and staff in their use of computing and network resources at Gonzaga. The Help Desk is staffed from 8:00 am– 4:30 pm Monday through Friday.

Barney Accounts (Special Student Services):  These accounts include a student e-mail address, space for the student's web page, and 100MB of disk space for the storage of documents that is accessible from any of the computer labs on campus. Access to the student's Barney e-mail account is available from anywhere in the world and the account remains active after the student graduates from the University. Barney accounts can be picked up during normal working hours at the Computer Center in Ad 016. For more information call extension 5550 or 6844.

Desktop Support Services manages the only 24 hour computer lab on campus, which is located in the Administration Building, Room 243. The lab houses over 30 networked workstations and multiple printers, allowing access to campus resources as well as the Internet. Desktop Support Services also provides assistance to students in their setup and connection to ZagNet, Gonzaga's residence hall network. To request ZagNet assistance, please call the Help Desk at extension 5550.

Instructional Technology Support Services (ITSS) assists students and faculty with the use of audio visual and multimedia presentation equipment in the classroom. Requests for classroom media support call extension 3875.

ITSS also provides a wide range of additional technology services to the University Community such as duplication of non-copyrighted video materials, European video format conversion, photography, computer graphics and file scanning services. A cuts-only VHS video-editing suite is also available for student use on a first come first serve basis.

For more information and computer help, call the Help Desk at extension 5550.