Course Detail

NURS 643A Communication & Relation Manag 3.00 credits
This course addresses the role of the nurse as a healthcare systems leader in developing and sustaining relationships with employees and other healthcare providers within complex healthcare environments. Course content will address communication strategies, relationship management, conflict management and negotiation skills, and evaluation. Concepts related to legal, regulatory, and ethical aspects of employee hiring, performance evaluation, and termination will be reviewed. Consideration will be given to succession management.