Vision Statement & Foundational Principles

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Vision Statement:

Information Technology Services supports the mission of the university by providing technology-related services and support for students, staff and faculty as technology becomes an ever more integral part of university life.  We commit to develop and maintain a client-centric culture and continually evaluate ourselves to foster improvement.  As we maintain and improve today's technology services, we also envision and create the information technology portfolio that will best meet Gonzaga's needs in the future.

ITS Foundational Principles:

1.)  Driven by the University Mission

2.)  Centered on Our Colleagues

3.)  Delivering Reliable, Relevant Services

4.)  Committed to Continuous Improvement

5.)  Able to Demonstrate Value

6.)  Focused on the Future

7.)  Grounded in Our Staff


  • SYSTEM STATUS

    * All systems are working normally. If you experience any issues please contact the IT Support Center at x5550.

  • ANNOUNCEMENTS

    • ITS will be performing maintenance on Blackboard January 2nd from 4:30AM-8:30PM. If you have questions, contact Client Support Service at x5550.
    • Registering for Banner General Navigation? Try our video option instead! www.gonzaga.edu/bannervideos
    • Need help connecting to Zagnet? Check out our brochure.
    • We now offer a new 24 hour password reset service. To use the service call the IT Support Center and press 2 when prompted, then follow the voice prompts; or go to passwordreset.gonzaga.edu, if prompted by your browser click, 'show all content', and enter the required information.

UPCOMING MAINTENANCE

  • The Blackboard server is scheduled for maintenance on Thursday evenings at 11 PM until Friday mornings at 3 AM and may be unavailable during that time.
  • Network Support Services schedules;Network maintenance on Friday evenings beginning at 5:00 PM;and the network may be unavailable at that time;

ITS QUICK LINKS

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    Information Technology Services
    502 E. Boone Ave.
    Spokane, WA 99258-0092
    Phone: 509.313.5550
    Email Us

    Office Location:
    Foley Center, LL 017

    Office Hours:
    8:00AM-5:00PM, Monday - Friday

    Support Center SUMMER Hours:
    Monday - Friday- 7AM-5PM
    Saturday & Sunday - Closed
    Holidays- Closed 

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