Network Support

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network

What is it: If you exchange data within your department, from a residence hall, across campus, or around the world, then your data travels across the University's network. Gonzaga provides both wired and wireless high-speed network access from major academic and administrative buildings and all residence halls,Wireless coverage is available in many outdoor locations. 

How do I get access:  Users must be active students, employees, or approved university guests to access the campus network. Those who wish to use the campus wireless network must authorize their device using a valid university user account name and password. 

How do I get training: General-purpose training regarding using the campus network is not offered.  We do have a brochure regarding the Gonzaga Network for your reference. Specific questions can be addressed by the IT Support Center 509-313-5550.

Who do I contact if I have problems:  Call 509-313-5550 or email techsupport@gonzaga.edu.


See the progress of the Wireless Network Project here

SYSTEM STATUS

We are working on some wired and wireless (wifi) networking issues. We will update you with more information soon. Thanks! 

 

ANNOUNCEMENTS

- Not sure when university owned computer needs to be replaced? Check here
- Need training on a software? Go to www.gonzaga.edu/softwaretraining
- Need help connecting to Zagnet? Check out our brochure
- Go to passwordreset.gonzaga.edu to reset your password

- Engineering students, check here for laptop recommendations

MAINTENANCE

- Blackboard: Thursday 11 PM until Friday mornings at 3 AM. It may be unavailable during that time
- Network: Friday evenings beginning at 5:00 PM. The network may be unavailable at that time

ITS QUICK LINKS

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    Information Technology Services
    502 E. Boone Ave.
    Spokane, WA 99258-0092
    Phone: 509.313.5550
    Email Us

    Office Location:
    Foley Center, LL 017

    Office Hours:
    8:00AM-5:00PM, Monday - Friday

    Support Center Hours:

    Hours while classes are in session:
    Monday-Thursday 7:00AM-8:00PM
    Friday 8:00AM-5:00PM
    Saturday and Sunday 1:00PM-5:00PM

    Hours when classes are NOT in session:
    Monday-Friday 7:00-5:00
    Weekends & Holidays - CLOSED 

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