What is it: All employees receive a university email account during the period of their employment at the University. Gonzaga uses Microsoft Exchange/Outlook to provide email services for employees. Email is an official and primary means of communication at Gonzaga and most employees are expected to be able to use Outlook effectively as a normal part of their job responsibilities (certain areas or departments do not regularly use employee email - e.g. grounds, custodial, etc.)
How do I get access: Your supervisor will put in a request through the IT Support Center by going here and submitting the request for access.
Once the account is created, all employees can access email in three ways:
1. From the employee's computer through Microsoft Outlook.
2. Remotely through Citrix (see Citrix service for more information) and Microsoft Outlook
3. Remotely through web access at http://gemweb.gonzaga.edu
How do I get training: Self-paced, on-demand training on using Microsoft Outlook is available from Atomic Learning online.
Who do I contact if I have problems: Call (509-313-5550) or email the IT Support Center for more information.