Monday May 19th

Time

Track

 

7:00

7:00: First Shuttle Bus departs from The Davenport Hotel to Gonzaga University

7:30: Walkers depart to campus. Meet by the fountain on the main floor of The Davenport Hotel

8:30: Last shuttle bus departs from The Davenport Hotel

7:30 -  8:45

Breakfast
Globe Room, Cataldo Hall

8:45 – 9:00

Walk to Jepson

9:00 – 9:20

Invocation
Jim Voiss, S.J

Welcome to Gonzaga
Chris Gill, CIO, and Thayne McCulloh, D.Phil., President
Wolff Auditorium, Jepson

9:20– 9:30

Break

9:30 - 10:50

CIO / CITM /

TTL / PPM

Wolff Auditorium

·       Engagement and Communication - How are we engaging with our customers throughout the university?  What should engagement look like?  What are we doing to build partnership and trust? What are we doing to communicate and market effectively with the university?  What experiences can we share - success stories and lessons learned?

Paige Francis (Fairfield), Matt Heinrich (Rockhurst), Kathy Lang (Marquette)*, Cassandra Marrs (Gonzaga)

*=Moderator/Convener

10:50 -11:00

Break

11:00 -11:50

CIO
Jepson 108

·       Benchmarking – Tom Podles, Loyola University Maryland, will provide a review of key AJCU-specific benchmark data from the EDUCAUSE Core Data Survey.

Tom Podles (Loyola Maryland)*

CITM
Jepson 109

·       IT Service Management - What are we learning about service management using frameworks like ITIL or COBIT?  What does it mean to be a service-based organization?  Where are we on the service management spectrum?  What’s working and what’s not?

John-Paul Andrieu (LMU), Opinder Bawa (San Francisco), Jim Jones (Gonzaga)*

TTL
Jepson 124

·       Learning Spaces - How are our learning spaces changing?  What furniture and technologies are we putting into new learning spaces?  What lessons have we learned about what faculty and student like and don’t like about new learning spaces?

Jim Burke (John Carroll)*, Kyle Collins (Saint Louis), Judy Molnar (Xavier)

PPM
Jepson 127

·       Leadership and the Project Lifecycle – How does the project manager’s leadership role change and adapt throughout the project lifecycle?  What have we learned about training project managers as leaders?  What leadership success or lessons learned stories can we share?

Kay Bachman (Gonzaga)*, Matthew Bazar (LMU), Roger Cummings (Gonzaga), Beth Forest (San Francisco)

11:50 - 12:00

Walk to Cataldo

12:00 - 12:50

Lunch – CITM History Project Update
Globe Room, Cataldo Hall

12:50 – 1:00

Walk to Jepson

1:00 - 1:50

Campus Roundup: Part I
Wolff Auditorium, Jepson

1:50 - 2:00

Break

2:00 - 2:50

CIO
Jepson 108

  • IT Strategic Planning and Alignment with Institutional Strategy - What approaches are we using for strategic planning?  What challenges and pitfalls are we facing?  What are we learning about aligning our strategic plans with the institution’s?

Paige Francis (Fairfield), Susan Malisch (Loyola Chicago)*, Annette Marksberry (Xavier), Mark Mongar (Creighton)

CITM
Jepson 109

·       Security Awareness - What lessons are we learning about building information security awareness?  How are we promoting the value of information security on campus?  What things are working and what isn’t?

Dennis Gendron (Seattle), Robert Henry (Santa Clara)*, Brian Remigio (Fairfield)

TTL
Jepson 124

·       Hybrid/Online Courses - Where is your campus on the spectrum of traditional, hybrid, and online courses?  Are hybrid courses fundamentally different from other courses?  How do we support hybrid courses?  What have we learned about supporting hybrid courses?  What new developments are happening relating to online learning on our campuses?  How is online learning changing?  What technologies are working or not working to support online learning?

Kyle Collins (Saint Louis), Nancy Cutler (Santa Clara)*, Bruce Montes (Loyola Chicago)

PPM
Jepson 127

·       Role of the Business Analyst in Project Management – What is the value of the business analyst to the PM process?  How are our institutions deploying and organizing business analysts?  How can the PMO engage the business units in improving business process?

Jill Cleary (St. Joseph's), Beth Forest (San Francisco), Betsy Hooper (Gonzaga)*

  2:50 - 3:00

Break

3:00 - 3:50

CIO

(Double Session – 3:00-4:50)
Jepson 108

·       Data Exposure – Lessons Learned – CIO and CISO executive session

Ron Danielson (Santa Clara), Paige Francis (Fairfield), Kathy Lang (Marquette), Chuck Porter (Seattle)*

CITM
Jepson 109

·       Professional development - What are we doing to ensure that our staff have the skills and professional development they need to be successful?  What is keeping us from providing effective staff development opportunities?

Jim Jones (Gonzaga)*, Jay Rozgonyi (Fairfield), Nikki Williams (San Francisco)

TTL
Jepson 124

·       Business Meeting

PPM
Jepson 127

·       Business Meeting

3:50 - 4:00

Break

4:00 - 4:50

CIO
Jepson 108

·       Data Exposure – Lessons Learned – CIO and CISO executive session (continued)

 

CITM

 

 

·       Communication and Collaboration - Jepson 109

·       Mentoring - Jepson 124

·       Shared Services - Jepson 127

4:50 – 5:15

Group Photo – College Hall Steps

5:15-5:20

Walk to Foley Library for Reception
Early Bus returns to The Davenport Hotel

5:20 - 7:00

Beer and Wine Reception
William H. Cowles Rare Books Room, Foley Library

7:00

Shuttle Buses Depart from Gonzaga University to The Davenport Hotel

7:30

Dinner On Your Own