State Work-Study

State Work-Study Application

Community Connections for the Homeless (CCH) is a State Work-Study outreach project sponsored by the Center for Community Action and Service-Learning in partnership with two local shelters for the homeless.  State Work Study students will work on staff at either the House of Charity or St. Margaret’s Women’s and Children’s Shelter, both located in downtown Spokane.  In addition to the day to day responsibilities at the shelters, you’ll develop projects to build community and help leverage people out of homelessness—a unique opportunity for college students.  Not only does this job pay well (starting at $9.55/hour), it also helps Gonzaga live out its mission of creating men and women for others. If you have any questions regarding these positions, please contact Hilary Case by calling 509-313-5543 or by emailing case@gonzaga.edu.  

JOB FUNCTIONS:

House of Charity:

• Supervise the operations of the dayroom while attending the front desk, giving out towels and toiletries for showers, checking in gear, accepting donations, and answering telephone.

• Assist in the development and implementation of the CCH Project at the House of Charity.

• Ensure that the House of Charity rules are being observed both within and outside the building.

• Manage the Overnight Sleeping Program. This includes opening the day room, supervising volunteers and night staff, assigning beds and related paperwork.

• Provide paid staff and volunteers with the training, supervision and support they need to carry out their responsibilities in a competent and professional manner; serve as designated liaison with identified community agencies and institutions that are collaborating in service delivery to target populations.

• Collaborate in the development and implementation of a budget based on data regarding cost per client served, benchmarking against like facilities in the region; provide support with outcome measures tracking and systems approach to reporting.

• Performs as a team member to assure that productivity outcome measures are achieved.

• Performs related functions necessary to support the mission and core values of Catholic Charities.

St. Margaret’s:

• Provide oversight for residents and ensure that St. Margaret’s policies and procedures are enforced.

• Assist in the development and implementation of the CCH Project at St. Margaret’s Shelter.

• Maintain resident records and other daily documentation, while providing feedback (as needed) to assist residents with solving problems, conflict resolution, parenting, interpersonal concerns and goal attainment.

• Carry out shift responsibilities, answer phones and assist with intakes to ensure the operation of the facility.

• Oversee the homelessness prevention outreach program in collaboration with the Director.

• Provide information and referral as needed and link residents with community services.

• Provide childcare support to residents during house meetings and other building-wide events.

• Performs as a team member to assure that productivity outcome measures are achieved.

MINIMUM QUALIFICATIONS:

• Commitment to the ongoing improvement of services to individuals served

• Ability to work with, support and acknowledge clients, volunteers and co-workers in a professional, courteous manner

• Sense of humor, ability to develop a rapport with transients and homeless people

• Mandatory attendance at monthly group reflection meetings and CCASL Retreat (September 25 - 26)

• Willingness to work a flexible schedule, up to 19 hours per week.  Evenings and weekends required!

APPLICATION PROCEDURE:

To apply, complete the application below. After you apply, you will be contacted for an interview.  The earlier you apply, the sooner we will be able to interview you.  Thank you!