Check-In Procedures
Student must formally sign and return their Room Condition Report (RCR).  This is a list of the condition of the room upon check in and acknowledgment of possession of building/room keys.

Check Out Procedures
When a student permanently moves out of his/her room for any reason (i.e. room change, end of semester, withdrawal from the University, etc.) he/she must arrange for a check out appointment through the Residence Life Staff well in advance of his/her departure.  At the time of check out, the student must have his/her belongings completely removed from the room, the furniture back in its original location, all areas cleaned and returned his/her key(s).

Deposit for a Room
A $200.00 room deposit is required to confirm a housing request.  This deposit will remain on the student’s account during his/her residence period in the Office of Housing and Residence Life system.  Regular deductions may occur related to room or common area damages.

Rental Agreement
For students who are no longer required to live on campus, a release from University housing is a significant action and is granted only under the most unusual of circumstance.  Criteria for consideration of a request for release from the Residence Life Rental Agreement include substantial, unanticipated medical, personal or financial problems arising after taking occupancy of your room.  Personal preference related to the housing assignment will not be considered as a reason for a release.  In most instances, very substantial financial penalties have to be applied to such a release.  Students are encouraged to review their Rental Agreement on file in the Office of Housing and Residence Life before making such a decision.

Absences
Prolonged absences from your room may be thoroughly investigated as a violation of the Residency Requirement policy, regardless of whether your rent is up to date.  This can include parental notification of your absence and any related information we obtain regarding absence.  Those no longer bound by the Residency Requirement should be sure to inform a staff member prior to a prolonged absence in order to prevent us from assuming you are a “missing person.”  Often, for any student missing for an unusual period of time, a report that you are a “missing person” may be filed with the Spokane Police who will then begin an official investigation.

Room Change Procedure
The room change process is designed to allow students some control over their living situation.  The first priority in all living situations, however, is to work with students to effect change in their current room and community.  Room changes are time consuming for everyone and should be a last option.  Any room change impacts many people, including the community of the hall from which the person is leaving and the community the person is joining.

A room change may not be made without consulting all affected persons.  Every effort will be made to assure that the move is beneficial to everyone involved.  Room changes within a residence hall or between residence halls are coordinated by your Residence Director.  You may obtain vacancy information and the correct forms and procedures by beginning your process at your Residence Director’s office.  If your RD agrees a room change is acceptable, he/she will provide you a Room Change form which will guide you through the next steps up to the point of checking into your new room and checking out of your old one.

Students must clean and return their previous room in the condition in which s/he received it.  Keys must be returned to the Office of Housing and Residence Life within 48 hours.

Room changes are limited to certain periods each semester.  They may be initiated at the following periods of the Semester:

• Beginning the Friday of the sixth full week of fall semester.
• Beginning the Friday of the first full week of spring semester.

If your roommate moves out, you should expect another roommate to be assigned by the Housing Office at some point during the academic year.  Your responsibility is to keep the vacant side of your room clear and ready for occupancy, including closet, drawers, desk, and bed.

Facilities and Services

Cable TV
Cable service is provided to each residence hall room. Through one room hook-up, students receive basic expanded cable service. Premium channels may be added by contacting Comcast Cable directly at (509) 484-4900.

Electrical Equipment
The capacity of the electrical system is such that it is imperative, for safety reasons, that students do not overload the system. As periodic power outages do occur, we strongly recommend that students purchase surge protectors for their computer equipment, and back up work regularly.  A recommended surge protector is available from the bookstore, for purchase for your convenience.

Laundry
Laundry facilities are available in each residence hall.  The machines are rented by the University from a Spokane Company which agrees to maintain them.  The Office of Housing and Residence Life manages the machines and coordinates needs with this company.  The cost of providing laundry facilities and the utilities that service them is included in the semester room charge, thereby eliminating the necessity for a coin-operated system. Students must provide their own laundry detergent and other supplies. In some halls, laundry time is allocated according to a laundry schedule, coordinated by the Residence Hall Staff member.

Washing machines and dryers are for resident use only. Please report any needed repair immediately to the Office of Housing and Residence Life at extension 4103.  Feel free to leave a detailed message after hours.  Please remember that the University does not promise security for your laundry, nor reimburse you for losses due to theft. We strongly suggest you :

• never leave your laundry unattended
• share in watching for the security of your area’s laundry 
• secure Renter’s Insurance which can reimburse you for losses (see your friendly housing office personnel or the housing website for referrals!)

Refrigerators
If a student chooses to furnish his/her own refrigerator, the refrigerator may not draw electricity in excess of 0.5 amps. For ventilation and sanitation purposes, all refrigerators must be located in an open space, outside closets. During the semester break, all refrigerators must be emptied, defrosted, unplugged, and left standing open.

Telephone Service
Telephone service is provided to each student room. This service provides unlimited campus and local calling. For local calls, dial 9+ local number. Campus calls only require the use of the last four digits of the campus phone number.
Standard service includes the telephone and an internal voice mail service (AUDIX). The AUDIX system allows the students to establish their own voice greeting, and system password. Upon check-in, all student telephones will be equipped with a temporary (“default”) password. We encourage students to establish their own password in order to prevent general access to their messages. Students will receive more information about AUDIX upon their arrival to campus.

Long-distance calls from student housing facilities require the use of a pre-paid calling card. Students are encouraged to bring such a card with them or calling cards are available for purchase on campus at the Mail Services counter in lower Crosby. Other calling card plans must be set up to bill your home/permanent address. Long-distance accounts which link to a University-owned phone line are prohibited. Other billing arrangements must be made.

ZagNet
ZagNet is Gonzaga’s student network. As a user of ZagNet, you have high-speed access to campus computing resources, the Internet, e-mail, and the World-Wide Web. You also have a technical support team to assist you with using ZagNet should you encounter problems. ZagNet alleviates the need to use a modem to dial into the library or check your e-mail. For information on how to connect to ZagNet, call the Help Desk at extension 5550.  Please remember we have a code of ethical conduct regarding the use of any university computing service mentioned in the Student Conduct Code earlier in this book.  Please take the time to be an informed user of this important service by reading that code.

Common Areas and Services
Cleaning and Care
Custodial service is provided only for common areas such as floor shower rooms, corridors and lounges. It is the student’s responsibility to maintain individual rooms, suite and apartment areas. Vacuums are available for check out in each residence hall from the Residence Hall Staff. Custodians are not responsible for excessive messes in common areas. Group billing may occur for the clean-up of excessive messes in common areas.

Possession of Property
Under the University Ethos Statement, all students are encouraged to respect property. The University procures and provides property for the common use of all students within specific areas. Examples include, but are not limited to: furniture, fixtures, equipment and signage. Local residents and businesses also own property privately. Unauthorized possession of property is prohibited, regardless of whether it is owned by the University or a private entity. Examples:

• Taking common area couches, tables, chairs to your room 
• Taking common area recreation equipment 
• Street signs from on or off campus 
• Traffic equipment owned by campus, Spokane, State of Washington, contractors

The furniture which is placed in common areas (e.g., lounges, study rooms, recreational areas) is there for the use of all persons within the University Residence. Privately owned property has its own uses which are important to the owner(s). These furnishings and property are not to be removed from their locations. Students who are found to be in unauthorized possession of property are subject to disciplinary action under this policy and the University Ethos Statement and can be fined $50.00 for each piece of property found (per occurrence).

Common Area Damage / Billing Procedure
The cost of damage due to accident or vandalism in our cities is paid by everyone through numerous taxation efforts. Likewise, our own communities on campus are asked to bear the responsibility to prevent such damage, report it when you know who caused it, and assist the University with the cost of repair.

Damage, either deliberate or unintentional, which occurs within a residence hall or on-campus apartment but for which no individual or group of individuals has taken responsibility is termed “Common Area Damage.” Unaccounted-for Common Area Damage ultimately is paid for by everyone through indirect means such as increased housing costs and more directly by deducting equal amounts from student housing deposits.

If Common Area Damages occur for which no person(s) are willing to accept responsibility, the following procedure will be followed:

• Upon discovery of the Common Area Damage, a representative of the Residence Life Staff will post signage in a prominent, central area of the hall notifying all residents of the following: 
•  The nature of the damage 
• The estimated cost of repair 
• The location of the damage 
• The residence hall community will be allowed to determine who, individually or collectively, is responsible for the damage. You can work with your Residence Director on this initiative. 
• If no person or persons have come forward who are willing to accept responsibility for the Common Area Damage, each resident of the hall or area will be billed in equal part for the damage. This amount will be charged to the students’ accounts, normally at the end of the academic term or year at Housing’s discretion. 
• The Residence Director, together with the staff of the Office of Housing and Residence Life, is responsible for determining the scope of responsibility in the case of a Common Area Damage situation (i.e., the entire hall, one floor, etc.). 
• Students who accidentally break something in a common area will not get in trouble if they report their responsibility and accept financial costs of repair/replacement.  We call this our “free pass” system and hope it encourages you to be honest when those inevitable accidents occur.

Storage: Bicycles
There are some external bicycle lockers around the residence hall areas and some indoor bicycle storage facilities in various halls for use. Access to external lockers can be secured from Campus Security.  Access to bicycle storage areas inside residence halls can be secured for free from your Residence Life Staff.

Storage: Personal
The University does not allow storage of student belongings between academic years. The Office of Housing and Residence Life can provide you with a list of off site storage companies in the nearby area.   Such a list is also a normal part of our closing newsletter to each resident in the late spring.

Student Lounges
Within most residence halls there is at least one lounge, created to provide space for all residents to visit and study. Pool tables and televisions are provided in some lounges. Many of these areas are known as “common areas” in that they provide a place for guests to visit outside a student’s room. It is important that all persons remember that these areas are available for the use of all members of the residence hall community. Behaviors which might be offensive or inappropriate, such as hosting an overnight guest in the lounge, are not permitted. Most residence halls have a common area convenience kitchen for residents’ use. The cleaning of sinks, ovens and refrigerators is the responsibility of the residents. Kitchen utensils, pots and pans, when provided, are also the responsibility of the residents to clean.

In lounges set aside for quiet study, it is expected that study groups use other locations if the room is being used for study by individuals. It is also considered a violation of “24 Hour Courtesy Policy” to disturb others in the room trying to study.