Comcast Channel Line-Up
Click here to see the Gonzaga University Comcast Cable Channel Line-Up.
CABLE TV IN CAMPUS HOUSING/ACADEMIC BUILDINGS
Gonzaga University has a direct feed from Comcast/Xfinity Cable for TV cable services. To avoid the need to have digital converter boxes at every connection point on campus, Comcast/Xfinity installed the conversion equipment at the main feed connection point on Campus. This prevents the ability for individuals to purchase additional Comcast/Xfinity packages (ie Digital Basic, Digital Starter, HD, HBO etc) as add-ons to the Campus Basic Cable Channel Line-up.
Please DO NOT order additional Comcast/Xfinity channel offerings or High Definition packages. They will NOT work in Campus Housing or Acadmic Buildings.
NOT GETTING ALL THE GU BASIC CABLE CHANNELS ON YOUR TV? HERE ARE OPTIONS TO TRY.
Use the remote or buttons on your TV (Must use the TV remote not the Universal remote). Go to programming; choose either CATV or Auto Programming. This will allow set up of all Comcast/Xfinity cable channels that are provided to the University. See Gonzaga Basic Channel Line-up link above to confirm channel listings.
If all channels/pictures on your TV are fuzzy, check your cords, they may be bent, bad or not properly connected at the TV or wall jack.
If only the low channels (ie 1-12) are fuzzy, then it may be a Comcast/Xfinity problem. Please call GU Plant Services, Customer Service at 313-5656 or e-mail email@example.com. (Please provide a call back phone number).
If it is determined to be a Comcast/Xfinity issue the GU Telecom Office will contact Comcast or a GU Telecom Tech will let you know if you need to call Comcast/Xfinity Customer Service at 1-877-824-2288 and schedule a service appointment. You can call Comcast/Xfinity direct if you are unable to reach GU Plant Services, Customer service if you have a TV Cable issue after hours. GU Plant Services, Customer Service Hours are Monday - Friday 7:00 am to 5:00 pm.
CABLE TV IN GU RENTAL HOUSES
Students living in GU Rental Houses per contract, purchase their own TV, phone and internet services. The Comcast/Xfinity GU Basic channel limitations do not apply. Comcast/Xfinity, Centurylink, DirectTV etc can provide a variety of residential services.
Comcast Customer Service 1-877-824-2288 for ordering and service questions.
Plant & Construction Services
502 E. Boone Ave
Spokane, WA 99258-0081
Located at: 1004 North Ruby
Office Hours: 7am - 5pm M-F