Answers to common questions from incoming students and parents of incoming students

1 . What kind of computer should I purchase for my incoming student

2 . How do I connect to the Gonzaga Community wireless network

1 . What kind of computer should I purchase for my incoming student^

Information Technology Services

Recommended Hardware Specifications for Gonzaga University Students

Minimum Recommended Configuration if you already own a computer:

Operating System	Windows XP w/ Service Pack 2	Mac OS X
Computer Processor	Pentium 4	With Intel processor
Memory (RAM)	1 GB	1 GB
CD-RW Drive	Yes	Yes
Hard Drive	60 GB	60 GB

Minimum Recommended Configuration if Purchasing a New Computer:

Operating System	Windows XP or Vista	Mac OS X
Computer Processor	Laptop Intel Core 2 Duo 2.0 GHz Intel Celeron 2.0 GHz Athlon™ 64 X2 Dual-Core TK-55 1.8Ghz	Intel Core 2 Duo 2.0 GHz
Computer Processor	Desktop Computer Intel(R) Dual Core 1.6GHZ AMD Sempron 2.2GHZ	Intel Core 2 Duo 2.0 GHz
Memory (RAM)	1.5 GB- 2 GB	1.5GB
CD-RW Drive	Yes	Yes
Hard Drive	60 GB and Above	60 GB and Above
Wireless Network Access	Wireless 802.11g Wireless 802.11n (which is backward compatible)	Wireless 802.11g Wireless 802.11n (which is backward compatible)

Any brand of PC (Dell, Acer, Compaq, HP, etc.) is acceptable, as long as it meets the minimum recommended standards.

It is a requirement that all computers accessing the Gonzaga Network have a current Anti-Virus Program installed. As an added precaution it is recommended that the Microsoft Operating System have all of the Microsoft Updates installed before connecting to the Gonzaga Network. For more info click the following links:

Computers

http://www.dell.com http://www.shopping.hp.com

http://www.acer.com

Anti-Virus Programs

http://free.grisoft.com/doc/2/

http://www.avast.com/

http://www.pctools.com/free-antivirus/

2 . How do I connect to the Gonzaga Community wireless network^
Wireless Connection Overview

Note to people who have migrated from the "Gonzaga Courtesy Network" SSID to the "Gonzaga Community" SSID: Please delete all references to the "Gonzaga Courtesy Network" SSID from your "network adapter configuration," "available networks," or any other lists (operating system dependent) where it might appear. If the old, unauthenticated "Gonzaga Courtesy Network" SSID remains on the list of "acceptable" wireless connections, your wireless device may be susceptable to "man-in-the-middle" attacks from compteres or Access Points that advertise this old, outdated SSID. Removing references to the old SSID should prevent this.

Sometimes, difficulties in using Wireless lie not in the initial connection, but in making it work after one has connected to the system. If you are having trouble with the network "spontaneously going away" or other symptoms of poor connectivity, please check out the page on Wireless Troubleshooting. Of particular concern when "drop off" or other intermittent problems occur, are settings related to Chip Set drivers.

Below are Operating-System-Specific instructions for attaching to the "Gonzaga Community" SSID and, when necessary, to the "Gonzaga Lite" SSID. (Please Note: The "Gonzaga Lite SSID is ONLY for devices incapable of using the "enterprise" level of encryption. Do NOT use it for purposes other than attaching #Encryption Challenged Devices! ) If you have an Operating System other than the ones listed here, or if things do not work as described here, please contact the Helpdesk for assistance. In some rare circumstances, you may be unable to use the Wireless Network Adapter that came with or is built into your system. In such circumstances, you may want to check out the Last Chance Adapter information we have gathered.

Linux
Connecting to "Gonzaga Community" Wireless SSID (Ubuntu Distribution) 1.    Click on Network Manager        ("Two PCs" or "Signal Strength Meter" in TaskBar) 2.    Choose "Gonzaga Community" network 3.    Verify and/or Change the following fields:               Wireless Security       = WPA Enterprise               EAP Method              = PEAP               Key Type (*)           = TKIP                 Identity (*)           = GONZAGA/[username]               Password (*)           = [your_domain_password]               Anonymous Identity      = [_blank_]               Client Certificate File = (None)               CA Certificate File     = (None)               Private Key File        = (None)               Private Key Password    = [_blank_]            (*) Will generally need changing from default value 4.    Click Login to Network The system will process for a while and you should get the "Signal Strength Meter" icon in place of the "Two PCs" icon (Note: If you are changing Connections, you had the "Two PCs" icon from the begining). If you get the "Two PCs" icon, particularly with an exclamation point superimposed, the Connection probably did not work. Click on the icon and try again. You can save your password to the KeyRing -- or not... If you have any questions or need further assistance please contact the Help Desk at extension 5550 or (509) 323-5550.
Macintosh
Connecting to "Gonzaga Community" Wireless SSID 1.    Click on the AirPort icon in the upper right corner. 2.    Select the Gonzaga Community network entry from the drop-down list. 3.    In the window that appears, enter your Gonzaga login information.           In the user name box, enter your user name in the format: gonzaga\username.           If you would like to have your login information stored in order to avoid              entering it every time you Connect to the wireless network, check the box              labeled Remember password in my keychain. **NOTE: Users affiliated with the Law School will need to enter their user name in         the format of: gonzlaw\username. 4.     Click Continue on the Verify Certificate window. If you have any questions or need further assistance please contact the Help Desk at extension 5550 or (509) 323-5550.
Windows Vista
Connecting to "Gonzaga Community" Wireless SSID 1. Go to the Start bubble and type Network and Sharing Center and press enter

2.     On the left of the window that opens, click Connect to a Network

3.     Select Gonzaga Community from the list of networks available

4.     Click Enter/select additional log on information

5.     Enter your Gonzaga login information. In the Domain box, type GONZAGA.         **NOTE: If you are associated with the law school, type GONZLAW.

Click OK to continue.

6.     Click Enter/select additional log on information

7.     A window will appear that says Connecting to Gonzaga Community

8.     Click OK to validate the server certificate

9.    A box will appear stating you are successfully Connected to           Gonzaga Community and the Gonzaga wireless network. 10.    Click the close button at the bottom to save the network settings.

Your login information will be stored by Windows for Connecting to the wireless network. If you remove the entry for Gonzaga Community from the Manage Wireless Networks list in the Network and Sharing Center, your login information will be gone and you will have to repeat steps 1-8. Also, if your Gonzaga login password is changed, a dialog box will appear when Connecting to the wireless network where you can enter the new password. If you have any questions or need further assistance please contact the Help Desk at extension 5550 or (509) 323-5550.
Windows XP
Connecting to "Gonzaga Community" Wireless SSID 1.     Go to the Start -> Control Panel.

2.     If in Category View, click on Network and Internet Connections, and then click on Network Connections.         (If in Classic View, double click on Network Connections.)

3.     Find your network adapter and right click on it and select Properties         from the menu.

4.     Select the Wireless Networks tab in the network adapter properties window.         Under the Preferred Networks section, click the Add button. ( Note: If         the Wireless Networks tab does not appear, odds are that Windows is         NOT managing your wireless adapter. If proprietary, third party         drivers are managing your adapter, you need to follow the manufacturer's         instructions for completing this Connection and/or contact the Helpdesk         for assistance.

5.     In the Wireless Network Properties window information about the network         will be entered. Make sure the Association tab is selected. In the         Network Name ( SSID) box, type Gonzaga Community. From the Network         Authentication drop-down menu, select WPA. From the Data Encryption         drop-down menu, select TKIP.

6.     Select the Authentication tab at the top of the Wireless Network Properties         window. From the EAP Type drop-down menu, select Protected EAP (PEAP).         click on the Properties button. In the Protected EAP Properties window,         make sure that Secured password (EAP-MSCHAP v2) is selected in from the         drop-down menu at bottom of the window and then click the Configure…         button. In the EAP MSCHAPv2 Properties window, deselect the check box,         and then click the OK button. Click the OK button at the bottom of the         Protected EAP Properties window.

7.     Click the OK button at the bottom of the Wireless Network Properties         window.

8.     Click the OK button at the bottom of the Wireless Network Adapter         properties window.

9.     After a short time, an info bubble will appear from the system tray        that says Click here to select a certificate or other credentials         for Connection to the network Gonzaga Community. Click on that         bubble.

10.     In the Enter Credentials window, enter your Gonzaga login information         for the username and password. In the Logon Domain enter GONZAGA and         click the OK button.

        **NOTE: If you are associated with the Law School, enter GONZLAW in         the Logon Domain box.

11.     After a short time, another info bubble will appear from the system         tray that says Click here to process your logon information for the         network Gonzaga Community. Click on that bubble, then click the OK         button in the Validate Server Certificate window.

Your login information will be stored by Windows before Connecting to the wireless network. If you remove the entry for Gonzaga Community from the Preferred Networks list in the wireless adapter properties, your login information will be gone and you will have to repeat steps 1-11. Also, if your Gonzaga login password is changed, a dialog box will appear when Connecting to the wireless network where you can enter the new password. If you have any questions or need further assistance please contact the User Services Help Desk at extension 5550 or (509) 323-5550. Encryption Challenged Devices Connecting to "Gonzaga Lite" Wireless SSID
Apple iPod Touch and iPhone
NOTE: Apple has announced iPod and iPhone support for enterprise encryption          end authentication beginning sometime around the end of June 2008. We          expect the associated iPod upgrade to be made available from Apple for          a nominal fee; iPhone upgrades should be free. The new drivers should          be included automatically on any iPods and iPhones manufactured after          June 2008 (no upgrade required). See iPhone Update for details. 1.     Click on the Settings application on the home screen.

2.     Click on Wi-Fi.

3.     Make sure Wi-Fi is on, then click on Other...

4.     In the Name field, enter Gonzaga Lite.

5.     Click on Security and select WEP,            then click on the Other Network button            at the top of the screen.

6.     In the Password field, enter the ASCII Gonzaga Lite WEP key

           (Note You will have to follow the Gonzaga Lite WEP key link,                  enter your Gonzaga Credentials, then check your email for                  the Gonzaga Lite WEP key.                  Once you succeed in getting the system to email you                  the Gonzaga Lite WEP key,                 use your browser's back button to return to this page.

7.     Click Join at the bottom of the screen.

8.     If you have previously connected to any other Gonzaga Wi-Fi network,            click on the right side of the network entry on the Wi-Fi Networks            screen, then click the Forget this Network button at the top of the            screen. This will ensure that the connection will default            to Gonzaga Lite and you will have access to campus resources.

           In particular, if you do not REMOVE any references to the "Gonzaga Guest" SSID            from your list of permitted connections, you will attach to that            SSID anytime you enter an area where it is available and you            will NOT be able to reach most on-campus resources such            as email and departmental web pages. If such an attachment is            made by default, you will NOT receive warning that            your iPod or iPhone has connected improperly!

9.     Once connected to Gonzaga Lite, go back to the home screen and open Safari.

10.     Enter the IP address 147.222.239.1 into the address bar.            This will direct you to the device registration page.

11.     Select the appropriate Authentication Server            (Barney for students; Gonzaga Exchange Mail for staff and faculty;             LawMail for Law School students, staff and faculty)            then enter your Gonzaga username and password and click Go.            Follow the instructions on the next page that appears.

The procedure listed above is ONLY for Apple's iPod Touch(tm) and iPhone(tm) devices. The self-registration process for the "Gonzaga Lite" SSID will not work for non-iPod/non-iPhone wireless devices. If you have other non-laptop devices that are not capable of supporting the Enterprise Level of encryption and authentication, please call Network Support Services at extension 5967 for assistance. For older laptops that are having trouble connecting to the "Gonzaga Community" SSID, please try some Wireless_Troubleshooting or check out the Last Chance Adapter first.
If you have any questions or need further assistance that is outside the scope of this article, please contact the Helpdesk at extension 5550 or (509) 313-5550.